UC Engineer, Sr.

7 days ago


Muntinlupa, Philippines Stefanini North America and APAC Full time

Job Description

Talent Acquisition Specialist at Stefanini North America and APAC

Details:

The engineer will be part of the client's IT Infrastructure Unified Communication & Collaboration (UCC) team based in Manila.

Responsibilities include:

  • Support UCC operations, projects, and other related activities as required.
  • Research new solutions related to virtual collaboration for our client globally.
  • Monitor and resolve level-2 UCC tickets, ensuring all incidents are closed within the SLA.
  • Comply with all IT and Corporate quality and compliance requirements.
  • Attend virtual meetings as required by operational or project activities; these may occur after office hours.

Job Requirements:

Technical Experience Requirements (experience with at least 2 of the following services):

  • Other virtual collaboration with smart devices or solution in the market
  • Microsoft Teams (Meeting and Calling)
  • Zoom Video Conferencing
  • Mural Whiteboard
  • Microsoft Whiteboard
  • Experience related to Virtual Reality solutions or Hololens, Oculus and other Head Mounted Display (HMD) related experience will be an advantage

Other Requirements:

  • Relevant Microsoft certification
  • ITIL Certification (preferred)
  • IT Project coordination
  • Excellent Soft Skills
  • Fluent English (Reading/Writing/Speaking)

Education:

  • Bachelors/Diploma/Professional Training in IT

Language Skills:

  • Fluent English (Reading/Writing/Speaking)

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Engineering and Information Technology

Industries: IT Services and IT Consulting

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