Senior Director, Care Help Desk

1 day ago

makati, metro manila, Philippines Optum, a UnitedHealth Group Company Full-time

Optum, a UnitedHealth Group Company, seeks an experienced Clinical Service Desk Director to lead a high-volume enterprise support organization serving clinicians and care teams. The role focuses on reliable, compassionate technology support that protects patient-care continuity, leveraging AI, automation, and governance to improve provider experience.

The ideal candidate brings 10+ years in IT support leadership, strong strategic and financial acumen, and a track record of transforming service