Senior Director, Care Help Desk
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
Optum, a UnitedHealth Group Company, seeks an experienced Clinical Service Desk Director to lead a high-volume enterprise support organization serving clinicians and care teams. The role focuses on reliable, compassionate technology support that protects patient-care continuity, leveraging AI, automation, and governance to improve provider experience.
The ideal candidate brings 10+ years in IT support leadership, strong strategic and financial acumen, and a track record of transforming service