Information Security Supervisor

4 weeks ago

Makati, Philippines Smart Communications, Inc. Full time

Overview

Are you ready to lead the charge in safeguarding digital identities and access? Join our Cyber Security Operations Group as an Access Management Supervisor and play a pivotal role in shaping and enforcing access governance across the organization. If you’re passionate about identity and access management (IAM), process improvement, and cross-functional leadership, this is your opportunity to make a real impact.

Location: Compliance Management Center

Division: Access Management

Reports To: Cyber Security Access Management – Manager

Supervises: Cyber Security Access Management – Analyst

Responsibilities
  • Own and develop user access management processes, aligning with both company and industry best practices.
  • Lead the implementation and enforcement of access management policies and procedures.
  • Ensure timely, accurate, and complete submission of access-related reports.
  • Coordinate and engage with key stakeholders (IAOs/IACs, UAM teams) and participate as a subject matter expert in audits.
  • Oversee technology implementation for access, authentication, and authorization (IAM, PAM, Access Workflow, MFA, etc.).
  • Research, evaluate, and integrate new access management technologies; automate manual processes where feasible.
  • Maintain comprehensive documentation for access governance, compliance, and risk management.
  • Conduct regular knowledge-sharing sessions and awareness campaigns.
  • Supervise and mentor Access Management Analysts.
What You Bring
  • Education: Bachelor’s degree in Computer Science, Computer Engineering, IT, MIS, or any 4–5-year IT-related course.
  • Experience: 5–7 years in IT security and/or risk management, with hands-on experience in access, authentication, authorization, and identity technologies (IAM, PAM, MFA, etc.).
  • Skills: Business and technical writing; Security risk management; User and privilege access management; Identity and profile management; Project management and resource planning; Strong communication and technical writing skills (intermediate level).
  • Certifications: CISA, CISM, CRISC, CISSP, or any IT security-related certification (required). Project management certification/training is a plus.
  • Attributes: Critical thinking, initiative, cross-functional collaboration, and the ability to manage multiple projects and stakeholders.
What Success Looks Like
  • Timely updates and documentation of access management policies, standards, and processes.
  • Effective compliance and risk management, including audit resolution and gap closure.
  • High stakeholder engagement and accountability.
  • Successful delivery of access management projects and continuous process improvements.

This is more than a supervisory role—it’s a mission to protect our digital ecosystem. You’ll lead a team, drive innovation, and ensure that only the right people have the right access at the right time. If you’re ready to take your career to the next level in cybersecurity leadership, we want you on our team.

Apply now and help us secure the future of digital access.

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