Remote Technical Support Analyst
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Yempo - Your Employees Offshore is seeking a Technical Support Analyst to deliver Level 1 and 2 technical and customer support for supply chain clients. The role emphasizes clear communication, issue triage, and documentation, with remote collaboration across international stakeholders.
Ideal candidates have at least 2 years in customer-facing tech support, experience with help desk and CRM systems, and familiarity with EDI standards and basic B2B integration concepts.