- With a focus on quality and efficiency, executes one or more of the following tasks in accordance with office and company policies and standard operating procedures (SOPs):
- creating orders, activating shipments, building loads, assigning loads, scheduling appointments, tracking and tracing shipments, invoicing, updating financials, generating carrier payments (T-cheks), rejecting orders, cancelling orders, updating and resolving events, booking loads, bouncing loads and executing load builder profiles.
- Monitors task boards and assigned email accounts to respond to customer and carrier requests.
- Documents events utilizing knowledge gained through SOPs and experience and, when required, follows defined escalation procedures.
- Follows through on customer or carrier requests to ensure satisfaction. Escalates questions or requests when necessary.
- Validates and ensures the accuracy of load data in systems according to CHR and customer standards.
- Complete other duties as assigned

Requirement:
- Minimum 2 years of experience on transportation/logistics industry.

Shift: Nightshift

Work Setup: Work Onsite in Ayala

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