Quality Assurance Analyst
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GrowSari is a tech-enabled B2B platform dedicated to transforming the over one million sari-sari stores across the Philippines into comprehensive service hubs for grassroots communities. Since its inception in 2016, GrowSari has expanded to serve over 50,000 stores in 100 cities, powering them with tools for growth, data analytics, and efficient management. The platform provides affordable inventory, working capital loans, and supports a variety of micro-services, such as telco load and e-commerce, enabling store owners to optimize their operations. GrowSari also delivers vital insights for manufacturers and distributors to enhance their strategies, building a sustainable ecosystem that drives local economic growth.
Job Summary
Ensure quality, compliance, and process adherence across Commercial Offline operations through audits, monitoring, reporting, and continuous improvement initiatives.
Key Responsibilities
- Conduct quality audits and compliance reviews across operational workstreams
- Monitor adherence to internal processes, policies, and standards
- Validate reports, documentation, and proof of execution
- Identify process gaps, risks, and opportunities for improvement
- Prepare audit findings, compliance reports, and performance dashboards
- Track corrective and preventive actions until closure
- Support calibration, process reviews, and quality standardization initiatives
- Maintain audit documentation and compliance records
What we're looking for
- Experience in Quality Assurance, Audit, Compliance, Operations, or Process Improvement is an advantage
- Experience in tech, e-commerce, fintech, FMCG, BPO, or startup environments is a plus
- Exposure to audits, process reviews, reporting, or quality monitoring
- Fresh graduates with strong academic, leadership, or internship experience are welcome to apply
- Bachelor's Degree in Business, Engineering, Quality Management, Information Systems, Operations Management, or related field
- Strong analytical and problem-solving skills
- Detail-oriented with strong documentation capabilities
- Proficient in Google Sheets, Excel, and reporting tools
- Strong communication and stakeholder management skills
- Able to handle confidential information professionally
Work Set-up: At least 2x per week onsite reporting
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