IT Specialist

Responsibilities

• Set up and configure laptops, including operating systems, drivers, and essential software
• Diagnose and resolve hardware, software, and network issues; perform system upgrades and optimizations
• Maintain and manage IT assets, ensuring proper inventory, lifecycle tracking, and accountability
• Deploy and configure devices for new employees, providing basic IT orientation
• Administer user accounts, permissions, and security settings across IT systems
• Manage cloud and on-premise environments, ensuring system availability, security, and compliance
• Provide 1st and 2nd level IT support, troubleshooting hardware, software, and connectivity issues
• Ensure adherence to IT policies, cybersecurity best practices, and conduct user training as needed

• Graduate of a Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering, or any four-year course
• At least 2 years of experience in IT support, system administration, or a related role
• Experience in IT asset management, user account administration, and security protocols
• Proficiency in configuring and troubleshooting various operating systems and IT environments
• Strong problem-solving skills in diagnosing hardware, software, and network issues
• Ability to prioritize tasks effectively and ensure business continuity

• Strong analytical problem solving, and organizational skills
• Detail-oriented, proactive, and adaptable to evolving IT needs
• Ability to simplify technical concepts for non-technical users
• Excellent time management and multitasking abilities to handle multiple IT concerns efficiently
• Committed to IT security, compliance, and efficiency

NOTE: Higher positions may be open. Interested applicants may apply.

About the company

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