Quality Team Lead: Mentor, Escalations

9 hours ago

imus, cavite, Philippines TaskUs Full-time ₱558,000 Contract

TaskUs Philippines is seeking a Quality Supervisor to mentor Quality Analysts, supervise performance, and ensure adherence to processes while handling client issues and escalations. You will play a pivotal role in guiding professional growth within a fast-paced BPO environment.

As a leader, you will drive a high-performing team, establish clear goals, and collaborate with direct reports to execute plans, measure progress, and share outcomes.