Quality Team Lead: Mentor, Escalations
9 hours ago
imus, cavite, Philippines
TaskUs
Full-time
₱558,000 Contract
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TaskUs Philippines is seeking a Quality Supervisor to mentor Quality Analysts, supervise performance, and ensure adherence to processes while handling client issues and escalations. You will play a pivotal role in guiding professional growth within a fast-paced BPO environment.
As a leader, you will drive a high-performing team, establish clear goals, and collaborate with direct reports to execute plans, measure progress, and share outcomes.