Sales Officer | Account Management

At INKscribed, we help businesses reduce printing costs without sacrificing quality. We are building our own line of high-quality printing consumables designed to help companies save up to 70% compared to known OEM brands while minimizing operational and procurement risks.

We focus on long-term partnerships through exceptional after-sales support, free trial programs, printer warranty, preventive maintenance support, and reliable account management.

We are looking for driven and relationship-focused Sales Officers who can help grow our client base and manage long-term business partnerships.

Job Summary

The Sales Officer is responsible for generating and managing business opportunities from both company-generated leads and self-sourced prospects. The role focuses on client acquisition, account management, relationship building, business development, and long-term account growth.

This position is ideal for someone who is proactive, client-oriented, goal-driven, and comfortable handling both sales generation and account growth responsibilities.

Key Responsibilities

• Handle and convert inbound inquiries and company-generated leads
• Prospect and acquire new clients through different channels including calls, referrals, field visits, networking, online platforms, and partnerships
• Conduct client presentations, product demonstrations, and meetings
• Prepare quotations, proposals, and recommendations based on client requirements
• Negotiate pricing, agreements, and business terms with clients
• Close sales opportunities and secure long-term business relationships

Account Management & Client Growth

• Build and maintain strong relationships with existing clients
• Monitor client purchasing patterns and identify opportunities for account expansion
• Conduct regular follow-ups and account check-ins
• Coordinate with operations and admin teams to ensure smooth fulfillment and after-sales support
• Address client concerns and ensure high customer satisfaction
• Develop strategies to increase recurring orders and account retention

Market & Business Expansion

• Identify new industries, companies, and opportunities for expansion
• Gather market insights, competitor information, and client feedback
• Participate in company sales campaigns, events, and business initiatives
• Help strengthen company presence and brand awareness in the market

Reporting & Administrative Tasks

• Maintain accurate client records and sales activities
• Submit sales reports, pipeline updates, and meeting summaries
• Monitor pending quotations, follow-ups, and account status
• Coordinate internally regarding pricing, inventory, deliveries, and technical concerns

Qualifications

• Bachelor’s degree in Business, Marketing, Entrepreneurship, Communications, or related field preferred
• Experience in sales, account management, business development, or client handling is an advantage
• Fresh graduates with strong communication and sales potential are welcome to apply
• Strong interpersonal, negotiation, and presentation skills
• Comfortable speaking with business owners, procurement teams, and corporate clients
• Goal-oriented, proactive, and resourceful
• Strong organizational and follow-up skills
• Willing to conduct client visits and meetings when needed
• Knowledge in printing solutions, printers, or office equipment is an advantage but not required

What We’re Looking For

We are looking for someone who:

• Takes initiative and actively looks for business opportunities
• Understands that sales is not only about closing deals, but also building long-term partnerships
• Can balance lead generation, client management, and account growth
• Is confident communicating with decision makers
• Is resilient, adaptable, and performance-driven
• Wants to grow with a fast-growing company

Compensation, Incentives & Growth

Compensation Structure

• Uncapped commission structure
• Monthly performance incentives
• Additional incentives for account growth and retention
• Performance-based salary reviews and career progression opportunities

Incentive Structure

Designed for high-performing and growth-driven sales professionals.

Monthly Incentives

• Incentives are based on monthly sales performance and account growth
• No commission ceiling for strong performers
• Possible performance bonuses for major client signings and significant account wins

Performance Expectations

We are looking for sales professionals who are hungry to grow and willing to