Solutions Architect

Solution Architect – Customer Value Management (CVM) Zycus is looking for a Solution Architect or Solution Consultant to bring solution architecture expertise with customer success and value delivery to our Customer Value Management (CVM) team. As a CVM, you will use your deep expertise in Source-to-Pay, Procure-to-Pay, Procurement Transformation, and CLM to design value roadmaps, optimize procurement platforms, and ensure customers maximize ROI. Role & Responsibilities Partner with senior stakeholders (CPOs, CFOs, CIOs) to align procurement technology adoption with business objectives and KPIs. Define customer value roadmaps and drive measurable ROI realization from procurement suites. Conduct value workshops, process benchmarking, and maturity assessments. Advise on best practices across S2P/P2P/CLM processes and procurement transformation. Leverage Solution Architect background to guide customers on system capabilities, scalability, and optimization. Identify gaps in adoption and recommend configuration/enhancement strategies. Partner with product and engineering teams to influence roadmap based on customer needs. Ensure seamless integration of procurement solutions with ERP/financial systems. Own overall customer health, adoption, and value delivery for key accounts. Drive expansion opportunities (cross‑sell, up‑sell) by linking solution capabilities to business priorities. Act as the voice of the customer within the organization, driving continuous improvement and innovation. Develop executive‑level reports and deliverables showcasing achieved value. Required Skills 10–15 years of experience in Procurement/S2P/P2P domain with at least 5+ years as a Solution Architect or Senior Consultant. Proven expertise in cloud procurement suites (Ariba, Coupa, Zycus, Ivalua, GEP SMART, Jaggaer, etc.). Strong background in procurement solution design, configuration oversight, and architecture. Deep understanding of procurement transformation, supplier management, CLM, spend analysis, and digitalization. Exceptional client engagement and stakeholder management skills with the ability to influence C‑level executives. Ability to translate technical solutions into business outcomes and quantify delivered value. Experience in change management, process re‑engineering, and maturity assessments. Excellent presentation and communication skills, with the ability to drive executive conversations. Preferred Qualifications Certifications in leading procurement suites (Ariba, Coupa, Ivalua, Zycus, GEP SMART, etc.). Prior experience in Customer Success, Value Management, or Advisory roles. Exposure to global procurement transformation programs. Why You Should Join Zycus Cloud Product Company – our products leverage ML and AI, built on AngularJS and React. A Market Leader – Zycus is recognized by Gartner as a Leader in Procurement Software Suites. Move between Roles – we encourage career mobility across functions. Global Exposure – work with worldwide customers. Create an Impact – help shape product features and transform ideas into reality. About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner for large global enterprises for two decades. Recognized by Gartner, Forrester, and other analysts, Zycus powers its S2P software with the revolutionary Merlin AI Suite, offering data‑driven insights and conversational AI for procurement and AP officers. Through its seamless, intuitive user interface, Zycus helps enterprises drive savings, reduce risks, and boost compliance, delivering high adoption and value across organizations. #J-18808-Ljbffr