Field Technician/ Field Support Provider
6 days ago
1.1.Helps Field Technicians in repairs, as assigned and/or scheduled by contracted Technical Services Coordinator - Trainer, and perform the following tasks to ensure efficient and completion within agreed service level (SLA):
1.1.1.Reviews pre-assigned areas/job and take additional service requests from contracted Technical Services Coordinator - Trainer.
1.1.2.Withdraw and bring necessary accessories, spare parts and materials to complete the repair.
1.1.3.Bring complete and proper tools need for quality and prompt completion of service repairs; ensures proper use and care to maximize their useful life
1.1.4.Secure transportation allowance from contracted Technical Services Coordinator - Trainer.
1.1.5.Communicate with dealer/account representative regarding service inquiry and other service concerns.
1.1.6.Conduct actual repair of defective units at dealer and/or account location, regardless if it is a dealer stock or a customer unit.
1.1.7.Test, observe, and properly endorsed serviced units to dealers, customers or their representatives; request service feedback.
1.1.8.Prepare proper documentation of service transactions made through issuance of Service Order, Delivery Receipts, Sales Invoice or Service Invoice, as applicable.
1.1.9.Secure and submit Official Receipt or Acknowledgement Receipt, as applicable, together with any collections accepted during service performance.
1.1.10.Prepare and submit Daily Report Form (DRF), detailing accomplished and unresolved service request to contracted Technical Services Coordinator - Trainer for submission to the client.
1.1.11.Liquidate received cash advances/allowance based on actual itinerary and allowed transportation expense/disbursement.
1.1.12.Prepare Service Summary detailing finished Service Orders, including spare parts and accessories used.
1.1.13.Surrender unused spare parts and defective/replaced spare parts, and submit Service Summary (SS) form, detailing service completed and spare parts used.
1.2.Assists in preparation of Spare Parts Requisition Form indicating the exact description and quantity needed based on coming and uncompleted repairs.
1.3.Aids the Field Technicians in preparation of Technical Assessment reports by providing complete details of back-jobs and or repetitive repairs.
1.4.Helps advance Service Excellence through participation in process, campaigns, and programs implementations.
1.5.Exercises Healthy and Safe work attitude.
1.6.Coordinates and follow-ups travel budget requests with contracted Technical Service Coordinator and Trainer, two weeks prior to schedule travel.
1.1.Adhere to customers, clients and contractor's rules, policy and procedures always
1.2.Performs other tasks given by, and requested by client through, contracted Technical Service Coordinator and Trainer, as they arise.
2.WEEKLY and MONTHLY TASKS:
2.1.Supports the Field Technician in monitoring the status of service requests by providing the following periodic reports to contracted Technical Service Coordinator and Trainer, for submission to client.
2.1.1.Weekly Outstanding/Pending Service Transactions Report based on Daily Report Form
2.1.2.Weekly Outstanding Spare Parts Request (SPRF)
2.1.3.Weekly Status Summary Report on Exceptions
2.1.4.Weekly Summary of Technical Assessments
2.1.5.Monthly Tools and Service Equipment Status Report
-
Service Technician/ Field Support Provider
3 weeks ago
Mandaue City, Central Visayas, Philippines Infinity Outsourcing Services Full time1.DAILY TASKS:1.1.Helps Field Technicians in repairs, as assigned and/or scheduled by contracted Technical Services Coordinator - Trainer, and perform the following tasks to ensure efficient and completion within agreed service level (SLA):1.1.1.Reviews pre-assigned areas/job and take additional service requests from contracted Technical Services Coordinator...
-
Service Technician/ Field Support Provider
6 days ago
Mandaue City, Central Visayas, Philippines Infinity Outsourcing Services Full time1.DAILY TASKS:1.1.Helps Field Technicians in repairs, as assigned and/or scheduled by contracted Technical Services Coordinator - Trainer, and perform the following tasks to ensure efficient and completion within agreed service level (SLA):1.1.1.Reviews pre-assigned areas/job and take additional service requests from contracted Technical Services Coordinator...
-
Field Support Expert
6 days ago
Mandaue City, Central Visayas, Philippines Infinity Outsourcing Services Full timeAbout the Role:As a Service Technician/ Field Support Provider at Infinity Outsourcing Services, you will play a critical role in ensuring the efficient completion of repairs and providing exceptional customer service. Your strong technical knowledge and excellent communication skills will enable you to effectively collaborate with field technicians,...
-
Field Service Representative
6 days ago
Mandaue City, Central Visayas, Philippines Infinity Outsourcing Services Full timeJob OverviewWe are seeking a highly motivated Field Service Representative to join our team at Infinity Outsourcing Services. As a Field Service Representative, you will be responsible for providing exceptional customer service and technical support to our clients.The successful candidate will be responsible for:Assisting Field TechniciansReviewing...
-
Field Technician
3 weeks ago
Mandaue City, Central Visayas, Philippines Collins International Trading Corporation Full timeQUALIFICATIONS:• Must be a graduate of Bachelor of Science or Associate course in Electrical Engineering or other related course• With good communication skills• Must be customer-oriented, motivated, and hardworking• Willing to travel and work on field• With Driving Skills is a plus• Work exposure in an appliance or consumer industry is an...
-
Field Technician
2 weeks ago
Cabanatuan City, Central Luzon, Philippines PT Terra Dua Continente Full timeField Technician (Appliances, Aircondition, Automotive, Cellphone and Repair)Job DescriptionResponsibilities:Installation and MaintenanceTechnical Support and Problem ResolutionClient InteractionSafety and ComplianceDocumentation and ReportingInventory ManagementPackage:Upon deployment - The Field Engineer is entitled to Accident and Life Insurance under...
-
Field Technician
1 week ago
Tarlac City, Central Luzon, Philippines PT Terra Dua Continente Full timeField Technician (Appliances, Aircondition, Automotive, Cellphone and Repair)On-site - Tarlac 1-3 Yrs Exp Bachelor Full-timeJob DescriptionResponsibilities:Installation and MaintenanceTechnical Support and Problem ResolutionClient InteractionSafety and ComplianceDocumentation and ReportingInventory ManagementPackage:Upon deployment - The Field Engineer is...
-
Field Agronomist
2 weeks ago
Cabanatuan City, Central Luzon, Philippines Enviro Scope Synergy Inc. Full timeShareJob DescriptionDescriptionShall perform and document research trials and projects as they relate to agronomic crops. Evaluate products, collect data on performance in assigned locations, and make recommendations to management.He must be responsible for promoting agricultural products to end-users by implementing various marketing programs and providing...
-
Service Technician Specialist
6 days ago
Mandaue City, Central Visayas, Philippines Infinity Outsourcing Services Full timeJob Summary:We are seeking a highly skilled Service Technician/ Field Support Provider to join our team at Infinity Outsourcing Services. The successful candidate will be responsible for providing technical assistance to field technicians, ensuring efficient completion of repairs within agreed service levels.Key Responsibilities:Assist field technicians in...
-
Electrical Engineering Field Specialist
5 days ago
Mandaue City, Central Visayas, Philippines Collins International Trading Corporation Full time**About Us:**Collins International Trading Corporation is a leading provider of innovative solutions for the consumer industry.We pride ourselves on our commitment to quality, innovation, and customer satisfaction.We are seeking a skilled and experienced Electrical Engineering Field Specialist to join our team and contribute to our continued success.The...
-
Field Sales Coordinators
2 weeks ago
Mandaue City, Central Visayas, Philippines Suzuki Philippines Incorporated Full timeField Sales Coordinators - VisayasSuzuki Philippines IncorporatedUrgent ₱15-20K [Monthly] On-site - Mandaue Fresh Graduate/Student Bachelor Full-time ShareJob DescriptionThe successful candidate shall handle dealer sales and business development of Suzuki motorcycles within Cebu province including implementation of plans and programs that will support the...
-
Field Infrastructure Technician
3 days ago
Iloilo City, Western Visayas, Philippines LifeBank Microfinance Foundation, Inc. (LBF) Full timeJob DescriptionThe Field Engineer will play a crucial role in supporting the infrastructure needs of our field offices across the Philippines.Key responsibilities include:Installing, configuring, and maintaining computer hardware and software.Setting up and managing local area networks and wide area networks.Performing troubleshooting and diagnostic...
-
Field Laboratory Analyst
20 hours ago
Lapu-Lapu City, Central Visayas, Philippines SGS Full timeCompany DescriptionWe are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.Primary Job DescriptionResponsible for...
-
Appliance Service Technician
5 days ago
Mandaue City, Central Visayas, Philippines Collins International Trading Corporation Full time**Job Description:**We are seeking a highly skilled and motivated Appliance Service Technician to join our team at Collins International Trading Corporation.The ideal candidate will have a strong background in electrical engineering and excellent communication skills.This is a full-time position that requires the ability to work independently and as part of...
-
Field Product Consultant
3 days ago
Mandaue City, Central Visayas, Philippines MC2-flexible automation system corporation Full timeAbout Our TeamCompany Culture: MC2-flexible automation system corporation values innovation, teamwork, and customer satisfaction.We strive to create a collaborative and dynamic work environment.Job DescriptionJob Summary: We are seeking a motivated Sales Engineer to join our team. The ideal candidate will have a strong technical background and excellent...
-
Computer Systems Support Technician
3 days ago
Mandaue City, Central Visayas, Philippines MICRODATA SYSTEMS AND MANAGEMENT INC. Full timeAs a Computer Systems Support Technician at MICRODATA SYSTEMS AND MANAGEMENT INC., you will play a critical role in ensuring that our customers receive high-quality technical support. You will be responsible for troubleshooting and resolving technical issues with computer systems and networks.Key Responsibilities:Supporting Our CustomersYou will provide...
-
Field Sales Representative
2 weeks ago
Mandaue City, Central Visayas, Philippines Megatrends Chemical Solution Inc Full timeQualifications:• Hardworking and sincere person• Highly motivated and target driven with a proven track record in sales• Excellent oral and written communication skills• Ability to take initiative and work independently• Preferably person has sales experience with construction material.• Person who is dedicated to sales.• A person owned...
-
Call Center Support Technician
7 days ago
Cebu City, Central Visayas, Philippines Teradyne Philippines, Ltd. - Cebu Full timeWe are looking for an experienced Call Center Support Technician to join our team at Teradyne Philippines, Ltd. - Cebu.Job Description:The successful candidate will be responsible for providing technical support to customers, troubleshooting hardware and software issues, and escalating complex problems to senior technicians.This role requires strong...
-
Repair and Maintenance Professional
5 days ago
Mandaue City, Central Visayas, Philippines Infinity Outsourcing Services Full timeJob Description:The Service Technician/ Field Support Provider will be responsible for providing technical support to field technicians, ensuring efficient completion of repairs, and providing exceptional customer service. Key responsibilities include:Providing technical assistance to field technicians, as assigned and/or scheduled by the contracted...
-
Machine Technician
2 weeks ago
Mandaue City, Central Visayas, Philippines Midsouth Cebu Sewing Machine Sales Center Full timeMidsouth Cebu Sewing Machine Sales CenterOn-site - Mandaue 1-3 Yrs Exp High/Senior High School Full-timeJob DescriptionDescriptionThe Machine Technician is responsible for installing, maintaining, and repairing large machinery for a machine distribution company, ensuring optimal performance and minimizing downtime.Key Responsibilities:Install, maintain, and...