Expert Level Support

Growth through diversity, equity, and inclusion. As an ethical business, we do what is right — including ensuring equal opportunities and fostering a safe, respectful workplace for each of us. We believe diversity fuels both personal and business growth. We're committed to building an inclusive community where all our people thrive regardless of their backgrounds, identities, or other personal characteristics. What You'll Be Doing: Provide expert service support as L3 specialist for the service Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders and clients as needed Analyze issues and develop tools and/or solutions that will help enable business continuity and mitigate business impact Proactive and timely update assigned tasks, provide response and solution within agreed team's timelines. Problem corrective action plan proposals Deploy bug-fixes in managed applications Gather requirements, analyze, design and implement complex visualization solutions Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives Tasks may include monitoring, incident/problem resolution, documentations, automation, assessment and implementation/deployment of change requests Share technical feedback and mentor teammates What We're Looking For: Strong analytical thinking and problem-solving skills Strong communication skillset – ability to translate technical details to business/non-technical stakeholders Extensive experience with SQL, T-SQL, and PL/SQL Language – including but not limited to ETL, merge, partition exchange, exception and error handling, and performance tuning Experience with R, Python/Pyspark mainly with Pandas, Numpy, and Pathlib Experience with Azure Fundamentals, particularly Azure Blob Storage (File Systems and AzCopy) Experience with Azure Data Services - Databricks and Data Factory Understand the operation of the ETL process, triggers, and scheduler Logging and handling different files e.g. JSON Experience with Git repository maintenance and DevOps concepts Familiarity with building, testing, and deploying process Nice to have: experience with Control-M (if no experience, required to learn on the job), experience with PySpark emphasis on PySpark and SQL function Willing to work on night shift Missing one or two of these qualifications? We still want to hear from you If you bring a positive mindset, we'll provide an environment where you feel valued and empowered to learn and grow. Offer Stable employment. On the market since 2008, 1500+ talents currently on board in 7 global sites. “Office as an option” model. You can choose to work remotely or in the office. Flexibility regarding working hours and your preferred form of contract. Comprehensive online onboarding program with a “Buddy” from day 1. Cooperation with top-tier engineers and experts. Unlimited access to the Udemy learning platform from day 1. Certificate training programs. Lingarians earn 500+ technology certificates yearly. Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly. Internal Gallup Certified Strengths Coach to support your growth. Grow as we grow as a company. 76% of our managers are internal promotions. Adiverse, inclusive, and values-driven community. Autonomy to choose the way you work. We trust your ideas. Create our community together. Refer your friends to receive bonuses. Activities to support your well-being and health. Plenty of opportunities to donate to charities and support the environment. Great Place to Work Certified Employer in the Philippines #J-18808-Ljbffr