App Review Developer Support

Technical Recruitment Lead (SEA) at TaskUs What can you expect in an Application Review Developer Support role with TaskUs: As an App Review Developer Support, you will support the client’s App Store by ensuring high-quality standards for both published and newly submitted apps. This multifaceted role encompasses auditing third-party applications, conducting complex app reviews, and facilitating collaboration with developers and product teams. The ideal candidate will possess strong analytical capabilities, technical knowledge, and a passion for enhancing the partner experience throughout the app lifecycle. The ideal candidate combines a robust technical foundation with a deep understanding of the app review process and ecosystem. They are detail-oriented and efficient, capable of managing competing priorities while maintaining high standards of quality. A passion for eCommerce, coupled with strong interpersonal skills, will enable them to build effective partnerships with developers and product teams, leading to a successful app experience for the client’s merchants. Key Responsibilities: App Review and Assessment: Conduct detailed reviews of both public apps and escalated app submissions to ensure compliance with quality and security standards. Developer Support: Provide guidance and best practices to app partners to assist in building high-quality applications that effectively serve merchants. Queue Management: Oversee the app submission process, ensuring a swift review turnaround. Collaboration with Teams: Work closely with product teams on new app types, API changes, and process improvements, ensuring alignment across internal and external stakeholders. Documentation and Knowledge Sharing: Maintain internal resources, creating and updating knowledge management tools related to app store requirements while mentoring new hires and supporting their onboarding. Key Technical Skills: API Proficiency: Strong understanding of RESTful and GraphQL APIs, with experience in evaluating or integrating APIs in app development. App Development Knowledge: Familiarity with the app development lifecycle, including coding and technical requirements necessary for client applications. Strong UX practices: Ability to apply visual requirements to app design and understand good UX practices. Ecosystem Understanding: Thorough knowledge of eCommerce ecosystems, especially relating to the client’s Partner Ecosystem, and the ability to evaluate app functionality within that context. Security Awareness: Knowledge of app security fundamentals, including common vulnerabilities and best practices for secure app development. Required Qualifications: At least 2+ years in a technology or operations role, preferably within app development, quality assurance, or support. Detail Orientation: Exceptional attention to detail with the ability to catch errors and enforce quality standards. Design Background: The ability to apply UX frameworks to submissions quickly and effectively. Organizational Skills: Strong time management and prioritization abilities to navigate multiple responsibilities and deadlines effectively. Communication Skills: Excellent verbal and written communication skills, capable of articulating complex technical concepts clearly to both technical and non-technical stakeholders. Problem‑Solving Skills: Strong analytical abilities, with a proactive approach to addressing unique challenges and crafting solutions. Comfortable with Subjectivity: Ability to think critically about how some requirements may or may not apply when encountering grey areas. Can start ASAP or within 30 days. Education / Certifications: Bachelor’s degree in a technical field (e.g. Computer Science, Data Science) or equivalent professional experience. Work Location / Work Schedule / Travel: Night Shift PHT (7:00 PM to 4:00 AM PHT) Seniority level Associate Employment type Full-time Job function Information Technology Industries Outsourcing and Offshoring Consulting #J-18808-Ljbffr