IT HELPDESK TECHNICIAN

4 weeks ago

Naga, Philippines Leslie Corporation Full time

JOB SUMMARY: Delivering technical support and assistance to end users within the organization. Responsible for responding to user-reported issues, troubleshooting problems, and ensuring the timely resolution of IT-related concerns. Work collaboratively with other IT professionals to maintain a high level of user satisfaction and system efficiency. JOB QUALIFICATIONS: Graduate of Bachelor's Degree in Infirmation Technology, Computer Science, Computer Engineering or related field With proven experience in a help desk or technical support role Proficiency in operating systems (Windows, MacOS) and common office applications Has basic understanding of networking principles Familiarity on ticketing systems Excellent verbal and written communication skills With strong dedication in providing exceptional customer service. #J-18808-Ljbffr