Mandarin Bilingual Gaming Support Specialist

Effectively communicate with players to understand their needs and demands. Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful, and timely manner. Maintain, moderate, and provide customer support in all social media accounts, forums, and official review stores related to the product. Provide...

Responsibilities Provide high-quality customer support by identifying player issues, addressing inquiries, and enhancing overall customer satisfaction. Engage with the gaming community, interact directly with players, and maintain a positive gaming environment. Respond to support tickets, emails, and other communication channels professionally and...

Effectively communicate with players to understand their needs and demands. Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful, and timely manner. Maintain, moderate, and provide customer support in all social media accounts, forums, and official review stores related to the product. Provide...

Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and...

Job description Assigned Tasks: Handle Mobile/PC game customer service inquiries. Investigate detailed logs for inquiries using GM tools. Implement propagation and follow-up measures when issues occur. Create reports for assigned projects. Manage community activities, including announcements and comment responses. Qualifications: Advanced...

Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and...

Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Company Industry: BPO Company Work Location: Pasig Work Schedule: Shifting Schedule Salary: Php 130,000 Work Set-up: Hybrid Set-Up (3x...

Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Position: Cantonese Helpdesk Specialist Company Industry: BPO Company Work Location: Pasig, Iloilo, or Dumaguete Site. Work Schedule:...