It Technician

Desktop Support Engineer Team Lead

Posted today

Job Description

Desktop Support Engineer Team Lead – Leads single point of contact for end users to receive support and maintenance within the organization's desktop computing environment.

• Ensures optimal workstation performance by installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment.
• Troubleshoots IT problem areas (in person, by telephone or via remote access) in a timely and accurate fashion, and provides end-user assistance when required.
• Supervises Technical Support team, manages escalation, ensures smooth flow of communication; properly disseminates instructions from client.

Qualifications

• Required skills: technical support, people management.
• Applicants must be willing to work in Ortigas Pasig.
• Flexible in working hours/schedule/shifting schedule.
• At least 1 year of experience as IT Team Lead.
• Open for project-based employment good for 1 year renewable contract.

Job Details

• Job Type: Fixed term
• Contract length: 12 months
• Schedule: 8 hour shift
• Location: Ortigas Pasig

Education & Experience

• Bachelor’s (preferred).
• Senior IT Support / Team Lead: 1 year (preferred).

Application

• Application Question(s): Are you willing to work in Ortigas Pasig?

Technical Support Team Lead

Posted today

Job Description

Desktop Support Engineer Team Lead – Leads single point of contact for end users to receive support and maintenance within the organization's desktop computing environment.

• Same responsibilities and qualifications as above; see Desktop Support Engineer Team Lead.

Note: This section repeats multiple times in the original content. The essential responsibilities and qualifications are included above.

Chat & Email Technical Support 100% Non-voice Night

Pasig, Palawan Transec BPO Solutions, Inc. • Posted today

Job Description

Why join our Transec team?

• Great working environment with real work-life balance
• Fixed working schedule
• Health card & life insurance coverage

Essential Job Functions

• Perform back-office tasks to complete customer concerns and requests with attention to detail and efficiency.
• Collaborate with team members to achieve the best results for all customer-related requests.
• Will perform very minimal basic designing using Photoshop.

Skills & Qualifications

• Bachelors/College Degree in any field; IT-related course is preferred.
• Minimum of 1-year international BPO experience supporting a technical account.
• Knowledge in HTML, CSS, and Photoshop is a plus.
• Excellent writing and good speaking skills in English.
• Willing to work night shift.

Job Details

• Job Types: Full-time, Permanent
• Schedule: Night shift
• Location: Pasig City
• Education: Bachelor’s (preferred)
• Experience: Senior IT Support / Team Lead: 1 year (preferred)
• Language: English (preferred)

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