1 Day Hiring Process

3 weeks ago

Cebu City, Philippines Lexie Staffing co. Full time

Overview On-site - Cebu No Exp Required High/Senior High School Full-time Job Description We are hiring Customer Service Representatives (CSRs) to support our Logistics Blended Account . In this role, you will handle customer inquiries, resolve issues, and perform administrative tasks across multiple communication channels including voice, email, and chat. You will manage orders, coordinate with logistics and fulfillment teams, provide accurate product knowledge, and ensure customer satisfaction by delivering efficient service while adhering to company policies. Benefits Government Mandated Benefits Insurance Health & Wellness: HMO Professional Development Job Training Compensation With Complexity and Rice Allowance + A Signing Bonus. Job Requirements Strong verbal and written communication skills to interact professionally with customers and colleagues. At least HS (Old Curriculum) SHS Graduate, College undergrads are welcome to apply (with or without BPO Exp.) Ability to manage multiple communication channels (voice, email, chat) and customers simultaneously. Ability to learn and retain detailed knowledge of logistics services and products. Ability to identify customer needs, research issues, and provide effective solutions. Familiarity with relevant company systems and software for data entry and order management. A positive, professional, and empathetic demeanor to ensure a high standard of customer satisfaction. Basic understanding of logistics operations, including shipping and tracking procedures. English Language Customer Service Interpersonal Skills Call Centre Strong Work Ethic Problem Solving Account Management Working Location Lexie Staffing & Business Consulting Company Security and Reporting If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who has the following actions during your job search, please report it immediately withholds your ID, requires you to provide a guarantee or collects property, #J-18808-Ljbffr

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    2 weeks ago

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    2 weeks ago

    Quezon City, Philippines J-K Network Services Full time

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    Makati City, Philippines Metacom Full time

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    Cebu City, Philippines Metacom Full time

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