People Services Center Analyst
1 week ago
Job Description: Sponsorship - GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. Work Arrangement: This role is categorized as hybrid. The successful candidate is expected to report to the GM Philippines office three times per week or other frequency dictated by the business. The Role You use and apply general concepts and practices related to People Services. You have a knowledgeable technical understanding of People Services concepts. What You'll Do Deliver excellent customer experience in Human Resource Services query resolution aligned to People Services service centers’ culture and aspirations Focus on Benefits and Payroll processes with high attention to detail and 100% accuracy in all deliverables Act as a reliable, responsive point of contact for employees and other Benefits and Payroll stakeholders, while maintaining effective communications and follow-through Resolve queries by utilizing tools, desk procedures, and any other reference material that may exist as a knowledge base Follow established processes for case management and issue resolution, including logging and documenting all inquiries into the case management tool Monitor tasks before due date to avoid delays in the process Adhere to established regulations, processes, procedures, plans, and systems Prepare daily required reports to monitor priorities for the day Maintain and update process documents/desktop procedures Ensure high-quality standards for all activities, initiatives, and tasks Adhere to all Service Level Agreements (SLAs) established by the Shared Services Center for Case Management Maintain confidentiality of department and employee information according to established practice Know, understand, incorporate, and demonstrate the vision and values of General Motors in behaviors, practices, and decisions Your Skills & Abilities (Required Qualifications) Can read and write English fluently Good communication skills Ability to handle multiple tasks, meet established deadlines, and work in a fast-paced work environment Ability to organize and prioritize workload Can manage stressful situations without affecting work and relationship with Lead/Colleagues Amenable to working on night shift What Will Give You A Competitive Edge (Preferred Qualifications) Experience taking in calls in a BPO/RPO/Shared Services set up Experience with customer support: customer interactions, addressing escalations Experience working in HR or Recruitment is a plus Experience working with HRBP, Hiring Managers, and Recruiters is a plus Willingness to be cross-trained to different departments Good quantitative and analytical skills Creative problem-solving skills Strong collaboration and teamwork skills Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state, and local laws. #J-18808-Ljbffr
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People Service Center Analyst
7 days ago
Taguig, National Capital Region, Philippines General Motors Full time ₱1,200,000 - ₱2,400,000 per yearJob DescriptionSponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the GM Philippines office...
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People Services Center Analyst
7 days ago
Taguig, National Capital Region, Philippines General Motors Full time ₱900,000 - ₱1,200,000 per yearJob DescriptionSponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the GM Philippines office...
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People Service Center Analyst
7 days ago
Taguig, National Capital Region, Philippines General Motors Full time ₱250,000 - ₱500,000 per yearJob DescriptionSponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the GM...
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People Services Center Analyst
2 weeks ago
Taguig, Philippines General Motors Full timeSponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DONOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. Work Arrangement: This role is categorized as hybrid on night shift . This means the successful candidate is expected to report to GM Philippines office...
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People Services Center Analyst
6 days ago
Taguig, Philippines General Motors of Canada Full timeSponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. Work Arrangement: This role is categorized as hybrid on night shift. This means the successful candidate is expected to report to GM Philippines office...
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People Services Center Analyst
4 weeks ago
Taguig, Philippines General Motors Full time**Job Description****Sponsorship:**GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DONOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN,STEM OPT, etc.) NOW OR IN THE FUTURE.**Work Arrangement:** This role is categorized as hybrid on **night shift**. This means the successful candidate is expected to report...
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People Services Center Analyst
7 days ago
Taguig, National Capital Region, Philippines General Motors Full time ₱900,000 - ₱1,200,000 per yearJob DescriptionSponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.Work Arrangement: This role is categorized as hybrid on night shift . This means the successful candidate is expected to report to GM...
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Analyst, People Systems
2 days ago
Taguig, National Capital Region, Philippines B&M Global Services Manila Full time ₱900,000 - ₱1,200,000 per yearDescription & RequirementsThe Analyst, People Systems will provide support in the delivery of People Systems function and be responsible for implementing and maintaining the Human Resource information systems of the Firm.Main responsibilities:Design all custom ad hoc reports, resolve all queries, ensure accuracy, prepare all business documents, provide...
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Taguig, Philippines General Motors Full timeSponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DONOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN,STEM OPT, etc.) NOW OR IN THE FUTURE. Work Arrangement: This role is categorized as hybrid on night shift. This means the successful candidate is expected to report to the GM Philippines office...
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Taguig, Philippines General Motors of Canada Full timeJob Description Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. Work Arrangement This role is categorized as hybrid on night shift. This means the successful candidate is expected to report to the GM...
