Senior Site Reliability Engineer
3 weeks ago
Overview
Senior Site Reliability Engineer role at Penbrothers. Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. This role supports reliability for Salesforce and web/mobile application environments, collaborating with engineers to apply world-class practices.
Responsibilities- Service reliability and observability: analyze resource utilization and forecast capacity; write code and scripts to automate operational tasks, configuration management, and deployment processes; manage changes to production systems with minimal disruption; identify and address performance bottlenecks; maintain thorough documentation of systems, configurations, and incident response procedures; define and maintain service level objectives (SLOs) and key performance indicators (SLIs); design and implement monitoring systems and alerting for SLO compliance.
- Incident management & disaster recovery planning: respond to incidents, follow incident management processes, conduct post-incident reviews; plan and execute disaster recovery and backup strategies to ensure data and service availability.
- Security: ensure secure configurations by default; manage secrets and access controls; monitor security events and support incident response; maintain secure CI/CD pipelines and safe deployment practices; continuously evaluate reliability, efficiency, cost optimization, and automation; evaluate and integrate third-party tooling; troubleshoot platform issues with development teams; provide tooling support and access management; stay current with new tools and frameworks.
- Degree in IT, Computer Science, or relevant experience
- 7+ years in software engineering roles with extensive SRE/DevOps experience
- Experience with Salesforce environment
- Expertise in monitoring and alerting solutions (CloudWatch, Sentry, SonarCloud, Jira Service Management)
- Experience with incident response and production troubleshooting
- Proficiency in programming/scripting languages (Python, Java, TypeScript)
- Experience with Kubernetes and Docker
- Familiarity with AWS, Azure and infrastructure-as-code tools (Terraform, Ansible)
- Strong automation skills
- Understanding of reliability engineering principles and fault-tolerant design
- Experience designing scalable, high-performance systems and optimizing for load balancing and caching
- Strong collaboration and communication skills
- Awareness of security best practices and ability to contribute to security aspects
- Mid-Senior level
- Full-time
- Information Technology
- Outsourcing and Offshoring Consulting
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