Clinical Manager Operation

2 weeks ago


Taguig, Philippines Optum Full time

Optum – Taguig, National Capital Region, Philippines Join us as a Clinical Manager Operation. Optum is a global organization that delivers care and uses technology to help millions of people live healthier lives. The work you do will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need. Primary Responsibilities Manages and is accountable for professional employees and/or supervisors Impact of work is most often at the local level Sets team direction, resolves problems and provides guidance to members of own team May oversee work activities of other supervisors Adapts departmental plans and priorities to address business and operational challenges Influences or provides input to forecasting and planning activities Product, service or process decisions are most likely to impact multiple groups of employees and/or customers (internal or external) Complies with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re‑assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The company may adopt, vary or rescind these policies and directives at its absolute discretion. Required Qualifications PHRN, USRN or Medical Doctor 15+ years of experience and 10+ years in leadership capacity 5+ years of experience in Healthcare Operations/Customer Service Experience in managing monthly financials Experience in creating and delivering executive level presentations Experience in managing call center performance with the ability to build performance remediation plans focused on resolving the root cause issues Experience in negotiating contract terms and working through financial considerations/disputes with outside suppliers Relevant work experience in strategy, management consulting, product or general management in a health care related field At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and delivering equitable care that addresses health disparities and improves health outcomes. Optum is a drug‑free workplace. #J-18808-Ljbffr



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