Supervisor Community Support Services

Supervises culturally and linguistically appropriate staff that deliver services in a variety of settings to include homes, schools, and the community. Collaborates with internal and external stakeholders of the programming provided by staff of Father Flanagan’s Boys Home.

MAJOR RESPONSIBILITIES & DUTIES:

Oversees and supports safe and effective provision of services

• Requires employees to adhere to policies related to safety and boundaries with service recipients.
• Attends safety and abuse risk management training as assigned.
• Provides employees with on-going supervision and education related to safety and abuse risk.
• Responds quickly and confidentially to reports of suspicious or inappropriate behavior.
• Follows mandated abuse reporting requirements.

Plans, implements, and coordinates the daily operations Community Support Services

• Hires, supervises, trains, and evaluates program personnel.
• Develops and maintains community collaborations; educates and communicates to civic leaders, government officials, and professionals in the community.
• Evaluates program development progress to ensure program effectiveness.
• Supervises and participates in individualized and group lesson plans.
• Provides reports on request; analyzes and reviews data.
• Assists in developing and maintaining program budgets; arranges for purchase of equipment and supplies.

Contributes to ongoing program development and quality while overseeing staff completing Common Sense Parenting classes and providing services in homes, schools, and communities

• Supervises staff involved in multiple programs.
• Supervises and provides assessment of staff strengths and needs while implementing strategies for continued development.
• Acts as an advocate for children and families.
• Monitors and ensures that records and documentation, including service plans, forms, reports, case notes, narratives, outcome measures, and demographics, are completed appropriately and on time.
• Assists in accepting and screening referrals to the program.
• Supervises and participates in service planning reviews, progress reviews, staff meetings, and case reviews.
• Available to staff on a 24/7 on-call basis.
• Promotes safety through ongoing training and supervision and promotes culture of professionalism through role modeling, profession, and respect.
• May be trained to become a certified Common Sense Parenting Instructor and as a certified instructor may be asked to conduct Common Sense Parenting (CSP) Courses at designated locations as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Solid understanding of the philosophy and function of public assistance and social services systems; knowledge of recognized interventions such as risk assessment and crisis intervention in order to address identified service needs.
• Ability to function independently and have flexibility, personal integrity, and the ability to work effectively with youth, staff, and support agencies.
• Knowledge of community resources and service providers available in the geographical area; knowledge of the functions and services of the community organizations and related human services.
• Ability to communicate with individuals at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary degree of confidentiality.
• Computer skills in Microsoft Office.
• Ability to successfully lead a team of associates and to supervise family intervention services, be knowledgeable of, and comply with, statutes and policies which affect target population.
• Strong knowledge of Boys Town model.
• This position is on-call (continuously or rotationally) to provide support and may require flexible hours, including evenings and weekends.

REQUIRED QUALIFICATIONS:

• Bachelor's degree in social services, behavioral sciences, related field, or equivalent combination of education and experience required.
• Minimum of 1 year of experience required.
• Able to provide own transportation (mileage reimbursed) to complete travel requirements of the job required.
• Bilingual skills, based on Affiliate Site location or local contracts, may be required.

PREFERRED QUALIFICATIONS:

• Master's degree is preferred.
• Experience including direct care in a human services field, administrative, and supervisory experience preferred.
• Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet t