Sales Associate

2 weeks ago

SM Cebu Seaside JMall, Philippines Infinity Outsourcing Services Full time

Key responsibilities Customer service: Greet customers, answer questions about products and services, and provide a positive shopping experience. Sales and transactions: Process sales, handle payments using a POS system, and manage returns or exchanges. Product knowledge: Stay informed about product features, promotions, and company policies to assist customers effectively. Store maintenance: Restock shelves, organize displays, ensure the store is clean, and help with inventory management. Team collaboration: Work with other team members to achieve sales goals and provide excellent customer service, especially during busy periods. Essential skills and qualifications Communication and interpersonal skills: The ability to communicate clearly and build rapport with customers and colleagues is crucial. Customer service: Strong customer service skills, including active listening, are necessary to address customer needs and complaints effectively. Basic math and technical skills: Proficiency in handling cash and using point-of-sale systems is required for processing transactions. Physical stamina: The ability to stand and walk for extended periods is often necessary. Flexibility: The position may require working shifts, including evenings, weekends, and holidays. Education: A high school diploma or equivalent is often the minimum requirement. Experience: Previous experience in retail or customer service is often preferred.

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