Loans Officer Tier 1

3 weeks ago

Makati, Philippines SAVii Full time

SAVii Makati, National Capital Region, Philippines About SAVii At SAVii, we’re on a mission to revolutionize the employee wellness landscape. Since our founding in 2017 as SAVii PH, we’ve been changing the way employee benefits work by providing 360° salary‑linked wellness services in emerging markets like the Philippines and India. Our platform empowers HR leaders to support their teams’ financial wellness, both personally and professionally. As the leaders in the Philippines, we’re now expanding, and we’re looking for passionate individuals to join us Your Impact: What You’ll Do Approve loans within specified limits and refer loan applications that exceed those limits to management for approval Obtain information for loan applications and answer questions about the process Explain to customers the different types of loans and credit options that are available and the terms of those services Obtain and compile copies of loan applicants’ credit histories, corporate financial statements, and other financial information Review and update credit and loan files Review loan agreements to ensure that they are complete and accurate according to policy Review documents and perform ID verification – process of RKYC review (policy is met & processed within quality standards) Stay abreast of new types of loans and other financial services and products to better meet customers’ needs Be responsible for answering inquiries of borrowers via phone call, chat, email, or any other communication tools Perform additional tasks assigned by the immediate manager or Department Head as required to meet the business needs What We’re Looking For: Skills & Experience Excellent communication skills in both verbal and written English Must be confident and comfortable in receiving inbound and making outbound calls and responding to emails Must be highly detail‑oriented with the ability to focus on specific information and identify issues and errors Ability to work in a high‑volume, fast‑paced environment Must be willing to work on shifting schedule With reliable wired/wireless internet connection with minimum of 10 Mbps Why Join SAVii? When you join SAVii, you’re joining a company where you matter. Your work will have a direct impact on employees’ lives through financial wellness, and you’ll be part of a team that encourages personal growth and professional development. We offer flexible benefits designed to support you in both your work and personal life. Ready to make a real difference? Our Commitment to Diversity & Inclusion At SAVii, diversity and inclusion aren’t just words—they’re the foundation of everything we do. We’re proud to be an Equal Opportunity Employer, and we welcome individuals from all walks of life. We strongly encourage candidates from diverse backgrounds to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. #J-18808-Ljbffr

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