Medical Billing Team Lead

2 weeks ago

Quezon City, Philippines MicroSourcing Full time

Join to apply for the Medical Billing Team Lead role at MicroSourcing

Position: Medical Billing Team Lead

Work setup & Shift: Onsite| Night Shift

You'll have:

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses*
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Role Summary:

The Revenue Cycle Billing Manager will oversee the daily operations of our medical billing team, ensuring timely, accurate, and compliant claim submissions and account resolution. The ideal candidate will provide leadership, guidance, and performance management to billing staff while driving operational excellence and continuous improvement across the full revenue cycle.

Key Responsibilities:

- Supervise and manage a team of medical billing professionals responsible for claims processing, invoicing, follow-ups, and appeals.

- Monitor team performance, set clear KPIs, and conduct regular evaluations and feedback sessions.

- Oversee workflows to ensure insurance claims are submitted accurately and timely in accordance with payer guidelines and federal regulations.

- Provide ongoing training and development to staff on payer policies, denial management, and EMR billing functionality.

- Serve as the primary liaison between the billing team, therapists, and internal departments including product and support.

- Review high-level billing issues and escalated denials; assist with problem resolution and appeals.

- Collaborate with the product team to communicate user feedback and support continuous improvement of the billing module.

- Lead the onboarding process for new therapists joining the Billing Module, ensuring proper training and setup.

- Maintain up-to-date knowledge of billing and compliance regulations relevant to ABA therapy and third-party billing.

- Generate and analyze billing reports to inform leadership of trends, bottlenecks, and performance metrics.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

*Terms & conditions apply

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