ERP & Digital Solutions Administrator/Analyst | Morning Shift | WFH

Job Description

Role Overview

We are looking for an ERP & Digital Solutions Administrator / Analyst to own, enhance, and expand our enterprise systems ecosystem across Microsoft Dynamics 365 Business Central, Power Apps, Power Automate, Power BI, Microsoft Teams, and related digital platforms.

The role will support digital transformation across our HK, China, and Thailand manufacturing operations by digitising manual processes, automating repetitive tasks, improving data quality, optimising ERP processes, and delivering actionable business insights.

This is a hands‑on role that combines ERP administration, business systems analysis, Power Platform development, process improvement, data analytics, and user support.

Key Responsibilities

1. ERP – Microsoft Dynamics 365 Business Central

• Manage and administer Dynamics 365 Business Central users, permissions, profiles, and system configurations.
• Support continuous improvement and optimisation of Business Central across manufacturing, purchasing, warehouse, and finance functions.
• Maintain BOM and routing data accuracy.
• Troubleshoot production, warehouse, and ERP posting issues.
• Support WMS functions including bins, picks, put‑aways, and related processes.
• Coordinate with finance teams across HK, China, and Thailand to support month‑end alignment.
• Support system upgrades, deployments, enhancements, and go‑lives.

2. Power Apps & Digital Transformation

• Digitise paper, PDF, Excel, and manual forms using Microsoft Power Apps.
• Develop mobile‑ready applications for areas such as:
  • Quality Control (QC)
  • Non‑Conformance Reporting (NCR)
  • Maintenance
  • Production feedback
  • Receiving
  • HR
  • Safety
• Ensure applications are compatible across desktop, mobile, and factory devices.
• Manage application lifecycle, version control, and governance.
• Integrate Power Apps with Business Central and Power BI datasets.

3. Power Automate & Workflow Automation

• Design and implement automated workflows across departments.
• Develop integrations between Business Central, SharePoint, Teams, Outlook, and other business applications.
• Automate repetitive administrative and operational processes.
• Build approval workflows to improve efficiency and process visibility.
• Monitor workflow health, troubleshoot failures, and maintain reliable automation solutions.

4. Microsoft Teams & Digital Workspace

• Develop and maintain Teams‑based digital workspaces for departments such as Operations, QA, Warehouse, Engineering, and HR.
• Integrate Power Apps, dashboards, and Business Central insights into Teams.
• Configure Teams Approvals for cross‑site processes.
• Establish structured digital communication and collaboration workflows.
• Support Teams integration with SharePoint and Dynamics 365 Business Central.

5. Power BI & Data Analytics

• Develop and maintain Power BI dashboards and reports for:
  • Production
  • Logistics
  • Warehouse / WMS
  • Quality
  • Finance
  • Supply Chain
• Connect Business Central and Power Apps data into unified datasets.
• Manage gateway refresh schedules and data security.
• Implement row‑level security for multi‑country access.
• Deliver actionable insights to support daily operational and management decision‑making.

6. Data Governance & Master Data Management

• Establish and maintain standards for data quality, governance, and master data integrity.
• Identify and resolve data inconsistencies across systems.
• Improve master data quality across HK, China, and Thailand manufacturing operations.
• Ensure consistent data alignment across ERP and integrated digital platforms.

7. Business Process Analysis & Solution Design

• Document current‑state processes and identify process gaps and improvement opportunities.
• Gather business requirements and define future‑state processes.
• Translate business requirements into technical specifications and solution designs.
• Work closely with stakeholders to deliver practical digital solutions.
• Prepare process documentation, SOPs, user guides, and release notes.

8. Testing, Implementation & Quality Assurance

• Support application testing, UAT, deployments, and system implementations.
• Validate functionality, performance, integrations, and compliance with business requirements.
• Coordinate with implementation partners and vendors.
• Support prototyping and solu