Analyst, Organisational Development
4 days ago
Probe CX Quezon City, National Capital Region, Philippines Analyst, Organisational Development The Probe Group is a leader in business process outsourcing, specializing in customer management and digital solutions. We're committed to fostering a culture of continuous learning and growth, and we're looking for a passionate and experienced Analyst, Organisational Development to help us build a world‑class learning and development ecosystem. Reporting to the Director, the Organisational Development Analyst supports the effective delivery of OD initiatives within Probe Group. This role is primarily responsible for the administrative and operational management of programs and frameworks, contributing to the overall efficiency and effectiveness of the OD function. What’s in it for you? Paid time off Life insurance coverage A refreshing and supportive culture — we know people make the difference Day shift schedule for that perfect work‑life balance Key Responsibilities As the Analyst, Organisational Development, you will be responsible for a wide range of learning support, administration and OD related projects including: Learning Management System (LMS) Support Responsible for the setup and configuration of courses and classes within the Learning Management System (LMS). Ensures accurate and timely scheduling and enrolment of participants in learning programs and attendance tracking and reporting. Serves as a primary contact for learner queries, providing guidance on accessing learning resources and navigating the Workday system. Offers troubleshooting assistance for common Workday issues related to learning. Organisational Development Project Support Provides comprehensive administrative and coordination support to the OD team on various projects. Assists with research, data gathering, and preparation of materials for OD initiatives including slide decks, surveys, communication documents, participant workbooks. Contributes to the successful implementation of OD programs and interventions. Prepares the learning content plan for homebase. Operational Support Generates and manages QR codes for course evaluations and attendance tracking. Coordinates room bookings for training sessions, meetings, and other OD‑related events. Manages the ordering, inventory, and distribution of merchandise for OD initiatives and company events. Organises printing requirements and catering for learning sessions and team events. Learning Administration Manages end‑to‑end learning administration processes, including data entry and updates within the Homebase system. Processes invoices related to learning and development activities and maintains accurate budget tracking for OD expenditure. Required Skills & Experience This role would suit a graduate who is in the early stages of their career and looking to grow their expertise in human resources or learning. Tertiary qualifications in business, human resources or similar field. Demonstrated experience in an administrative support role, preferably within an HR, Learning & Development, or Organisational Development function. Exceptional organisational skills with strong attention to detail and accuracy. Proficiency in utilizing Learning Management Systems (LMS) and HRIS platforms (e.g.,Workday). Excellent written and verbal English communication skills. Ability to manage multiple tasks concurrently and effectively prioritise in a dynamic environment. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) or Google Suite. Referrals increase your chances of interviewing at Probe CX by 2x. #J-18808-Ljbffr
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Analyst, Organisational Development
2 weeks ago
Quezon City, National Capital Region, Philippines Probe CX Full time ₱1,200,000 - ₱2,400,000 per yearAbout Probe GroupProbe Group is a global leader in customer management solutions, providing a range of services from customer acquisition to retention. With a commitment to innovation and customer satisfaction, the company partners with various organizations to enhance their operational efficiency and customer experience. Probe Group fosters a dynamic and...
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Analyst, Organisational Development
2 weeks ago
Quezon City, National Capital Region, Philippines Probe CX Full time $70,000 - $120,000 per yearAbout Probe GroupProbe Group is a global leader in customer management solutions, providing a range of services from customer acquisition to retention. With a commitment to innovation and customer satisfaction, the company partners with various organizations to enhance their operational efficiency and customer experience. Probe Group fosters a dynamic and...
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Analyst, Organisational Development
2 weeks ago
Quezon City, National Capital Region, Philippines Probe Group Full time ₱900,000 - ₱1,200,000 per yearApply NowBack to search resultsPrevious job Next jobJob DescriptionAbout Probe GroupProbe Group is a global leader in customer management solutions, providing a range of services from customer acquisition to retention. With a commitment to innovation and customer satisfaction, the company partners with various organizations to enhance their operational...
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Analyst, Organisational Development
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Quezon City MNL Philippines Probe CX Full time $70,000 - $120,000 per yearAt Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...
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Specialist, Organisational Development
2 weeks ago
Quezon City, National Capital Region, Philippines Probe CX Full time $70,000 - $120,000 per yearAbout Probe GroupProbe Group is a global leader in customer management solutions, providing a range of services from customer acquisition to retention. With a commitment to innovation and customer satisfaction, the company partners with various organizations to enhance their operational efficiency and customer experience. Probe Group fosters a dynamic and...
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Specialist, Organisational Development
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Quezon City MNL Philippines Probe CX Full time ₱600,000 - ₱1,200,000 per yearAt Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...
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Organisational Efficiency Analyst
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Makati City, National Capital Region, Philippines Vestas Full time ₱1,200,000 - ₱2,400,000 per yearVestas started its strategic workforce planning journey in 2024, and the practice is currently in its infancy. The Organisational Effectiveness (OE) department will contribute to the maturation of our OE practices, including, but not limited to, workforce planning. The OE department sits within the People & Culture (P&C/HR) Analytics and Insights department....
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Senior Manager, Organisational Development
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Quezon City, National Capital Region, Philippines Probe Group Full time ₱2,000,000 - ₱2,500,000 per yearApply NowBack to search resultsPrevious job Next jobJob DescriptionOnboarding: lead the review, design, delivery, planning, management and evaluation of onboarding experience including inductionEnterprise learning tool: manage the solution design aligned to Probe needs including pilot introduction, evaluation and broader business rolloutEnterprise wide...
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Senior Manager, Organisational Development
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Quezon City, National Capital Region, Philippines Probe CX Full time ₱1,500,000 - ₱2,500,000 per yearOnboarding: lead the review, design, delivery, planning, management and evaluation of onboarding experience including inductionEnterprise learning tool: manage the solution design aligned to Probe needs including pilot introduction, evaluation and broader business rolloutEnterprise wide development plan & solution delivery: assist with learning needs...
