Clinical Data Associate Iii

Officer (C09) - Reference Data Management Analyst 1

Taguig, National Capital Region Citi

Posted today

Job Description

Job Background/Context : The Information Services Group (ISG) is responsible for providing authoritative sources of reference data to our clients across the Institutional Client Services (ICG) organization, through implementing state of the art technologies which promote the collection, storage, analysis, and distribution of product, pricing, account and corporate action data. The ISG organization works in partnership with data clients across all ICG business lines, deploying solutions to increase their competitiveness, through restructuring business processes, simplifying information access, and providing business intelligence around critical data.

The Account Control unit of the ISG Reference Data Management team is responsible for opening and maintaining customer sub-accounts, screening reference data, and actively ensuring that customer details and settlement instructions across a variety of systems remain up to date. The team will work closely with Sales, Middle Office, KYC, ICRM/AML and Accounts Control teams in Buffalo, Belfast and Poland to ensure that a globally consistent model is followed with respect to this critical reference data. The team ensures that statutory and regulatory obligations are met when new relationships with clients are established. Before trading occurs, the Account Control team will verify all details of the client from a regulatory and control perspective for Institutional Client Accounts for Equities, Fixed Income and Foreign Exchange business units.

Key Responsibilities

• Ensure all documented processes and Citi Policies are followed correctly.
• Deliver within the agreed SLA (Service Level Agreement) for Sanctions Screening and ensure targets and objectives are in line with the agreed timelines.
• Perform an independent review based on procedures and can handle escalations to relevant teams where necessary.
• Liaison with global/regional ICRM and AML teams on the end-to-end completion of screening alert reviews.

Development Value Person Specification Knowledge/Experience

• Must have a desire to work in a fast paced, metrics and deadline oriented department
• Understanding of Citi’s internal policies and processes and the ability to quickly identify areas of weakness.
• Familiarity with XMC (SAP Business Objects) and reporting functionality would be a big plus.
• Knowledge in sanctions screening or KYC review is advantageous.

Skills

• Advanced knowledge of MS Office Suite, including proficiency in Excel and/or MS Access
• Strong teamwork skills in a local setting, as well as across different geographic locations
• Strong workflow management skills with focus on process improvement and operational redesign
• Demonstrate assertive interpersonal and written communication skills with no aversion to client and management interaction
• Ability to work and adapt in an ever-changing regulatory and control environment
• Strong organization, project and change management skills essential
• Ability to focus on high quality work while under pressure
• Ability to work in a target driven environment meeting agreed SLAs
• Complete all mandatory reports in a timely manner and to required standards
• Excellent awareness of and adherence to audit & risk controls

Qualifications

• A business related degree would be advantageous, however less relevant than extensive ‘in situ’ experience
• Capital markets product knowledge is useful
• Experience working to deadlines
• Technical proficiency in Microsoft Access and Excel is a plus

Competencies

• Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.
• Excellent communication (written and verbal).
• Ability to build strong relationships at various levels.
• Willing to be involved in all aspects of a task.
• Exhibit good attention to detail while focused on delivery.
• Ability to work on several initiatives concurrently and cope with changes in priorities.

Job Family Group: Operations - Services

Job Family: Reference Data Management

Time Type: Full time

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the EEO poster and related statements.

Responsibilities

• Remediates data in the Clients and Security Coding systems
• Performs trend analysis and identifying root causes; implements or suggests solutions based on root cause analysis
• Liaises with other teams globally to ensure data quality is remediated
• Provides a high level of customer service to internal stakeholders
• Owns ad-hoc projects from inception through to completion
• Provides tangible metrics to Management

Qualifications

• Managing various data remediation work streams; knowledge of Projects
• Experience of maintaining client static data within a capital markets environment
• Takes ownership of allocated work and is accountable
• Able to identify, troubleshoot issues and escalate when needed
• Financial services related qualifications

Education

• Bachelor’s/University degree or equivalent experience

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