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Cubao, National Capital Region, Philippines Gratitude Philippines Full timeJob Requirements: High school graduate or equivalent At least 6 months of BPO experienceWork Schedule: Willing to work on shifting schedules Able to work on-site in Cubao, Quezon CityPreferred Qualifications: College graduate or equivalent At least 1 year of BPO experienceAbout the Role:This role involves providing...
DAY SHIFT/NIGHT SHIFT
4 months ago
Your Key Responsibilities:
• Interact with customers via phone, email, or chat, responding promptly to inquiries, providing accurate information, and offering solutions to address their needs and concerns.
• Assist customers with account registration, login assistance, password resets, and profile updates, ensuring that account information is accurate and accessible.
• Investigate and resolve customer complaints, service disruptions, billing discrepancies, and technical issues, escalating complex problems to appropriate departments for resolution as needed.
• Provide basic technical support to customers, troubleshooting common issues, assisting with software installations, and guiding users through troubleshooting steps to resolve problems.
Needed Qualifications:
• Candidate must have at least 1 month of BPO experience
• Candidate must have at least Good English Communication Skills
• Accepting Highschool graduates, College Undergraduates, Vocational Graduates, and K12/Senior Highschool Graduates
• Must be willing to start ASAP
• Amenable to work on-site and on shifting schedule
• Willing to work for Full time job
•
We are urgently hiring and we offer one day hiring process Apply now