Billing & Subscriptions Specialist – AI SaaS
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Boldr in the Philippines is hiring a Customer Specialist to provide personalized, non-voice support focused on billing and subscriptions for a US-based AI client. You will handle complex cases from start to finish, collaborating with internal teams to ensure accurate billing, account access, and timely responses.
You’ll use Zendesk and Intercom, maintain documentation, and contribute to process improvements while upholding Boldr's values of curiosity, dynamism, and authenticity.