Account Councilor/Collector

3 weeks ago


Pampanga Philippines Happytrip Cutcut Full time

Account Counselor/Collector

  • Manage and resolve delinquent accounts.
  • Communicate with clients to negotiate payment plans.
  • Maintain accurate records of interactions and payments.
  • Collaborate with the finance team to improve collection processes.
  • Provide exceptional customer service while collecting debts.
  • Analyze account trends to identify improvement areas.

Educational Qualifications:

High/Senior High School diploma required.

Experience Level:

No prior experience necessary; training provided.

Skills and Competencies:

Must be able to read effectively and demonstrate strong self-confidence.

Working Conditions:

Office environment, typical business hours; potential for overtime.

Qualities and Traits:

Strong communication skills, persistence, and a customer-focused attitude.

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