
Alorica Taguig
4 weeks ago
Overview
We're Hiring Reports Analyst – Taguig City
Are you a data-driven professional looking to grow in a dynamic environment? Join our team as a Reports Analyst and make an impact
Responsibilities- Collaborate with leadership to improve user experience and process enhancements.
- Develop new reporting methods to ensure data completeness and accuracy.
- Generate and deliver daily, weekly, and monthly reports to stakeholders.
- Utilize internal and external data for business-centric reports.
- Analyze data using Excel and reporting tools.
- Ensure report accuracy through meticulous auditing processes.
- Bachelor’s degree or equivalent work experience.
- Previous experience in customer service within a contact center setting .
- Strong writing, communication, and presentation skills.
- Proficiency in MS Office Suite (Excel, Word, PowerPoint).
- Advantageous: Familiarity with Microsoft SQL, Access, and Power BI .
Apply now and be part of a team that values data-driven decision-making
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