Fraud Forensics Expert

5 days ago


Pateros, Philippines Globe Telecom Full time

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description Performs investigation of fraud related cases and provides relevant information on the nature, root cause and potential impact of the problem including recommendations on how to address this. Assists the FF Head in ensuring that results of fraud investigation are properly endorsed to concerned units (i.e. Legal, Security) for proper action. Conducts tests to validate bypass activities and fraud-related cases. Provides inputs on new fraud cases for monitoring and operationalization in order to prevent and minimize further revenue leakages. Provides relevant inputs to drive innovation, process improvements (particularly, on fraud detection and monitoring processes) and enhancements. Researches on current trends in fraud techniques which will serve as early warning signals of potential revenue loss. Conducts specialized INVESTIGATIONS and FIELD OPERATIONS, focusing on gathering relevant facts and details. Supports the management of investigative interviews, ensuring proper procedures are followed. Analyzes basic facts and information gathered to contribute to findings and evidence, aiding in solving the case and identifying the root cause. Drafts preliminary reports of investigations, including initial recommendations under supervision. Follows established protocols for documenting and storing evidence and findings. Participates in case review meetings to learn from more experienced investigators and contribute observations. Supports HR in the administrative proceedings (drafts NTE & NOD) Equal Opportunity Employer Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us. Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most. Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s New York. Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers. Purpose In everything we do, we treat people right to create a Globe of Good. Vision We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired. Mission We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life. #J-18808-Ljbffr



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