
Chief Operations Officer
3 days ago
Overview
- Join a huge local conglomerate
- Lead operations in a 100-bed Level 2 facility with cutting-edge capabilities.
The is a well-established organization in the healthcare industry, recognized for its comprehensive services and patient-centered approach. As a large organization, it is committed to operational excellence and innovation in providing quality healthcare solutions:
- Emergency care, ICU (cardiac, neurology, general)
- Advanced diagnostic imaging (MRI, CT, mammography, heart ultrasound) and laboratory
- Ambulatory surgical center for both major and minor procedures
- A multi-specialty center model, including Neuroscience, Diabetic, Stroke, Wound & Ostomy, Aesthetics, Lifestyle/Wellness, Geriatrics, and post-COVID rehab
- Integrated practice units (IPUs) and specialist group-practice, boosting efficiency and collaborative care
Key Responsibilities:
- Operational Leadership:
- Manage daily operations of a 100-bed hospital, ensuring quality care delivery and operational efficiency.
- Implement and monitor hospital policies, protocols, and performance standards in line with system-wide goals.
- Lead multi-disciplinary teams across clinical and non-clinical departments to meet KPIs and accreditation requirements.
- Financial Management:
- Oversee budget planning, cost control, and resource allocation.
- Analyze financial performance and implement cost-effective strategies to improve profitability and sustainability.
- Ensure compliance with billing, procurement, and audit standards.
- Strategic Execution:
- Execute strategic plans in alignment with growth and quality targets.
- Lead and support expansion efforts, digital transformation, and new service line development.
- People and Culture:
- Foster a culture of collaboration, accountability, and continuous improvement.
- Mentor department heads and ensure workforce planning, training, and development are aligned with organizational needs.
- Promote physician and staff engagement and retention.
- Quality, Safety & Patient Experience:
- Drive continuous improvement in quality of care, patient safety, and satisfaction.
- Ensure hospital accreditation compliance (e.g., PhilHealth, DOH, ISO, JCI if applicable).
- Establish patient-first initiatives, grievance mechanisms, and service recovery systems.
- Stakeholder Engagement:
- Collaborate with government agencies, local partners, and the community.
- Coordinate with central leadership to report performance and receive support.
Qualifications:
- Bachelor's degree in Healthcare Administration, Business, Nursing, or related field (Master's preferred).
- Minimum 15 years of progressive leadership experience in hospital or healthcare operations.
- Strong understanding of hospital regulatory, accreditation, and quality standards in the Philippines.
- Proven track record in strategic execution, financial stewardship, and team leadership.
- Excellent interpersonal and communication skills; ability to lead diverse teams.
- Competitive compensation and benefits package.
- Opportunity to lead a key operational role in the healthcare industry.
- A permanent position based in Iloilo.
- A professional environment that supports innovation and growth.
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