Operations Manager

Overview

Job Description

What does an Operations Manager really do? Imagine yourself going to work with one thing on your mind: to provide the best possible customer experience to your clients.

Responsibilities

• Make sure that KPIs are being met consistently;
• Effectively make each employee reach their best potential;
• Creatively devise effective plans on how to make each employee reach their targets;
• Gain the trust and respect of your employees;
• Identify your people’s strengths and weaknesses;
• Assign tasks that will help people showcase their talents and work on their weaknesses;
• Manage relationships better and develop people at the same time.

Requirements

• At least 3 years of related working experience in customer experience operations and as a management specialist
• A good track record of meeting and delivering targets
• Articulate enough with others, like teammates and clients
• A multitasker that can work in a fast-paced environment
• A good leader

About TaskUs

TaskUs is a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, HiTech, FinTech and HealthTech. As of June 30, 2021, TaskUs had approximately 31,500 employees across twenty locations in the United States, the Philippines, India, Mexico, Taiwan, Greece, Ireland and Colombia.

What We Offer

At TaskUs, we prioritize our employees’ well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee’s career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

How We Partner To Protect You

TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

Req Id: R_2401_1252

Posted At: Thu Jan :00:00 GMT+0000 (Coordinated Universal Time)

About the company

TaskUs

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