Vietnamese Bilingual

4 weeks ago

Quezon City, Philippines TASQ Staffing Solutions Full time

About the job: Vietnamese Bilingual - Customer Support Representative (Quezon City) | Onsite Work Setup: Onsite (Quezon City) Shift: Shifting Schedule Start Date: Oct-21 Qualifications: Proficiency in Vietnamese and English in listening, reading, writing, and speaking (B2-level or higher) Minimum 2 years in College With at least 1 to 2 years BPO experience/TSR/ITHD background Applicants must be Filipino citizens, permanent visa holders, or at least with a valid work visa. Why Apply? Benefits: HMO from Day 1, plus HMO Coverage for your dependents Paid Leaves Training and learning development programs Career advancement opportunities Responsibilities: Customer Service Representatives assist customers with their concerns, understanding their problems and providing solutions through calls, chats, and/or emails (depending on the client's needs). Responsible for servicing the needs and concerns of customers Adhere to processes and policies implemented by the company and the client Identify customers' needs, clarify information, and provide the correct solutions Build rapport and engage customers by going the extra mile Ensure proper documentation and manage productivity Understand set targets and take the necessary steps to ensure that they are met Note: Please provide your expected salary for consideration. #J-18808-Ljbffr

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