Join IQOR This November | Priority Lane
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Customer Service Representative (Work-In-Office)
Welcome to a Great Place for Great Careers
At iQor, our Customer Service Representatives are more than voices on the phone—they’re the people customers trust for answers, support, and solutions. Here, every call is a chance to make a difference, whether it’s solving a problem or creating a moment of care.
From your very first day, you’ll be supported by a team that’s committed to helping you grow. Along the way, you’ll build new skills, enjoy benefits that matter, and shape a career that opens the door to a brighter future.
What Your Day-to-Day Looks Like
As a Customer Service Representative, you will:
Take inbound calls with energy, empathy, and professionalism.
Connect with customers, listen closely, and offer the right solutions.
Build trust with clients and teammates by being dependable and supportive.
Handle customer needs with care, aiming to resolve issues on the first call.
Deliver excellent service while learning how to meet customer experience goals.
Share product knowledge in a clear, friendly way that helps customers.
Who We’re Looking For
At least High School/Senior High graduate
Strong English communication skills
Customer service or BPO experience is a plus, but not required
A positive, dependable attitude with a willingness to learn
Comfortable using a computer and navigating online tools
Why You’ll Love Working at iQor
Competitive pay and allowances with monthly incentives.
HMO benefits for you, plus options to enroll up to 5 dependents.
Up to 30 days of paid leave annually (with up to 21 days convertible to cash).
Night differential pay, group life insurance, and free onsite medical care.
Training, coaching, and quarterly appraisals to support your career growth.
Earn Up to 55,000 plus 50K Sign-On Bonus
Monday to Friday | 10:00 AM–5:00 PM
3rd Floor, Robinsons Dasma – iQor Recruitment Hub
Earn up to PHP 500 worth of SM Gift Certificates as you complete each hiring milestone:
Registration – PHP 100
Passed Online Assessment – PHP 100
Hiring Manager Interview Pass – PHP 200
Clear ID Verification Pass – PHP 100
Complete all milestones and get PHP 500 worth of SM Gift Certificates