Business Analysis Associate I

Overview

Unlock your potential with a role that bridges technology and business, driving impactful change in a dynamic environment. As a Business Analysis Associate I, you'll be at the forefront of innovation, ensuring our systems adapt to the ever-evolving needs of the industry. Join a team where your expertise will make a tangible difference, and your career will flourish through collaboration and strategic problem-solving. In this role, you will provide critical application and test support for various default and servicing systems. Serving as a key liaison between IT, PO, HL UAT Management, and Business partners, you will facilitate system-related changes. Your responsibilities include leading due diligence and requirements gathering sessions, overseeing UAT processes, and managing triage, research, and analysis for production-related incidents. Your efforts will ensure that business applications operate efficiently and align with evolving business needs, making a significant impact on the firm and the broader community.

Job responsibilities

• Serve as Subject Matter Expert (SME) for system enhancement and business change initiatives
• Act as liaison between Business, PO, and IT partners
• Provide change recommendations, identify key risks, and drive discussions as needed
• Conduct business due diligence for upcoming process changes impacting supported applications
• Create process flows, outlines, and meeting materials for visibility regarding changes
• Engage legal, compliance, controls, and risk partners for clarity and approval as needed
• Draft business requirements in accordance with Line of Business (LOB) direction
• Obtain necessary approvals from stakeholders, legal, compliance, risk, and controls partners on business requirements
• Translate business requirements into JIRA stories in partnership with PO, IT, and Business
• Collaborate with PO team and write/approve acceptance criteria for JIRA stories

Required qualifications, skills and capabilities

• 4+ years relevant experience in software testing (requirements analysis, test design, test preparation, test execution, defect management)
• Minimum 2 years’ experience in leading a testing project
• Experience with Agile project methodology and work environments
• Computer Science/Information Technology and/or related discipline
• Experience in preparing high quality presentational materials and documentation
• Must be able to perform in a high pressure, time sensitive environment
• Ability to work in a fast-paced environment
• Extensive experience in using test management tools (qTest, HP Application Lifecycle Management, JIRA, Redmine, etc.)

Preferred qualifications, skills and capabilities

• Financial/ Mortgage background preferred
• Extensive experience in using SQL tools (Teradata/Oracle/Microsoft SQL/TOAD) is a plus
• Experience in using test automation tools is a plus (HP Quick Test Professional, HP Load Runner, JMeter, Selenium, Oracle JDK, Selenium, Cucumber, HP UFT, IDE (Eclipse), Bitbucket, etc.) is a plus

Additional Information

UAT Support

• Work closely with team manager to develop and lead a team of Analysts
• Lead by example and coach on key behaviors to drive results
• Provide oversight to assigned projects ensuring timelines and deliverables are met
• Collaborate with UAT test designers for effective test case design
• Collaborate with UAT Managers to ensure test execution timelines are met
• Assist with required loan conditioning/staging for test efforts
• Create and execute test scripts

Support Deployment Activities

• Validate post-production validation task checklist
• Collaborate with IT on post-release reporting needs
• Lead post-production efforts to ensure enhancements/products being released are working as expected

Production Support Management

• Manage production-related incidents and issue analysis
• Report tickets and collaborate with IT production support teams

All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool.

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