STORE MANAGER SM MOA(MASSIMO DUTTI BRAND)

3 days ago


Metro Manila Philippines International Specialty Concepts, Inc. (ZARA) Full time

Position is open for the brand MASSIMO DUTTI

Store Manager – Qualifications
  1. Educational Background

    • Bachelor’s degree in Business Administration, Management, Marketing, or any related field (preferred but not always required)

    • Equivalent experience in retail operations may be considered in place of a degree

  2. Retail Experience

    • Minimum of 2–3 years of experience in retail, with at least 1 year in a supervisory or managerial role

    • Experience in fashion, lifestyle, or specialty retail is a strong advantage

  3. Leadership & Management Skills

    • Strong leadership and team management abilities

    • Experience in coaching, developing, and motivating staff

    • Ability to delegate tasks effectively and monitor performance

  4. Customer Service Orientation

    • Passion for delivering excellent customer service

    • Strong problem-solving skills in customer-facing situations

    • Ability to handle customer concerns professionally

  5. Sales & Target-Driven

    • Proven track record in meeting sales goals and KPIs

    • Strategic thinking and initiative in driving store performance

  6. Operational Skills

    • Knowledge of store operations, inventory management, and visual merchandising

    • Familiarity with point-of-sale (POS) systems, basic reporting, and retail systems

  7. Communication & Interpersonal Skills

    • Excellent verbal and written communication skills

    • Ability to work well with cross-functional teams and head office support groups

  8. Flexibility & Adaptability

    • Willingness to work flexible hours, including weekends, holidays, and shifting schedules

    • Ability to adapt to fast-paced and changing retail environments

  9. Professionalism & Integrity

    • Strong sense of accountability and responsibility

    • High level of professionalism in decision-making and managing staff

JOB DESCRIPTION
  1. Customer Service

    • Ensures an excellent customer experience within all the stores of the region in all areas of the business (sales floor, tills, stockrooms, etc)

    • Assures customer service deployment in the stores and guarantees that all the teams follow the company standards established by the brand, leading always by example.

  2. Store processes

    • Supervises the different types of processes within the stores in order to optimize the operational performance of the brand

  3. Product

    • Ensures the correct image of the section when performing all the tasks of the store: window, stockroom, replenishment, etc.

  4. People Management

    • Evaluate the management team of the stores to detect areas of improvement and place the optimal candidate in the right position within the department.

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