Technical Project Manager

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

What is the role

The Technical Project Manager will be responsible for coordinating internal resources for the flawless execution of network upgrades for a large retail banking client. Duties include managing engineer shift schedules, delegating tasks, monitoring progress, and preparing end of day reports for client and management stakeholders. The role requires direct collaboration with clients and partners to ensure alignment with project objectives and contractual parameters.

The responsibilities of theTechnical Project Manager include but may not be limited to the following:

• Measure performance usingappropriate projectmanagement tools and techniques
• Report and escape to management as needed
• Manage the relationship with the client and relevant stakeholders
• Perform risk management to minimize potential risks
• Contribute to andmaintaincomprehensive project documentation
• Document and refine processes to improve efficiency and success rates
• Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels

Work Set-up/Work Schedule

• Remote
• Shifting EST

Who we are looking for

Successful candidate mustpossess:

• 5–8 years of proven experience inTechnicalProject Management
• Experience managing technical projects in large-scale enterprise environments
• Background in IT, specifically with wireless and wired networks and infrastructure (infrastructure cabling, racks/cabinets, etc.)
• Proficiency in Microsoft Office and project management software tools
• Bachelor’s degree in a relevant field or equivalent work experience
• Demonstrated leadership and strong organizational skills
• Ability to thrive under pressure and meet tight deadlines with a sense of urgency
• Skilled in multitasking, prioritizing, and managing time effectively
• Strong attention to detail and ability to track open issues to closure
• PMP, CCNA , ITIL or equivalent knowledge, certifications a plus, but not mandatory
• Financial/banking industry experience a plus, but not mandatory
• Previous as a network engineer a plus, but not mandatory

What we offer

• Day 1 HMO for you + 1 free dependentafter probation period
• Health and Wellness Reimbursement Benefits
• Sunlife Group Insurance
• Company Salary Loans
• Government contributions
• Assistance with government loan payments
• 13th month payNight differentials pay
• Holiday pay (for hours worked on holidays)
• Mandated Leaves
• Work equipment provided

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