Trainer - BPO - CSR/TSR
4 months ago
- BS Degree: With 1 Year experience as a Trainer handling TSR or CSR accounts.
- Must be amenable to work both Ortigas and Gilmore site.
s a CSR/TSR Trainer, you will be responsible for designing, implementing, and delivering training programs for customer service and technical support representatives. Your primary goal will be to ensure that team members are equipped with the knowledge, skills, and behaviors required to provide excellent customer service and technical assistance.
Key Responsibilities:
Design and develop training materials, modules, and resources for customer service and technical support training programs.
Customize training content based on specific job roles, products/services, and customer interaction scenarios.
Conduct training sessions, workshops, and seminars for new hires and existing team members.
Facilitate interactive learning experiences through presentations, role-playing exercises, simulations, and hands-on activities.
Provide coaching and feedback to trainees to enhance their customer service and technical support skills.
Focus on improving communication skills, problem-solving abilities, product knowledge, and adherence to policies and procedures.
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Trainer - BPO - CSR/TSR
4 months ago
Pasig, Philippines RSD Human Resource Management Consultancy Full timeBASIC QUALIFICATIONS - BS Degree: With 1 Year experience as a Trainer handling TSR or CSR accounts. - Must be amenable to work both Ortigas and Gilmore site.s a CSR/TSR Trainer, you will be responsible for designing, implementing, and delivering training programs for customer service and technical support representatives. Your primary goal will be to ensure...
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Trainer - BPO - CSR/TSR
4 months ago
Pasig City, Philippines RSD Human Resource Management Consultancy Full timeBASIC QUALIFICATIONS - BS Degree: With 1 Year experience as a Trainer handling TSR or CSR accounts. - Must be amenable to work both Ortigas and Gilmore site. s a CSR/TSR Trainer, you will be responsible for designing, implementing, and delivering training programs for customer service and technical support representatives. Your primary goal will be to...
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Trainer
4 months ago
Pasig City, Philippines ADDFORCE Human Resource Solutions INC Full time• Must have a Bachelor's Degree.• With at least 1 Year experience as a Trainer, handling TSR or CSR accounts.• Must be amenable to work onsite both Ortigas and Gilmore site.• Can work in a shifting schedule.
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Trainer
4 months ago
Pasig, Philippines ADDFORCE Human Resource Solutions INC Full time• Must have a Bachelor's Degree. • With at least 1 Year experience as a Trainer, handling TSR or CSR accounts. • Must be amenable to work onsite both Ortigas and Gilmore site. • Can work in a shifting schedule.
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Trainer
4 months ago
Pasig, Philippines ADDFORCE Human Resource Solutions INC Full time• Must have a Bachelor's Degree. • With at least 1 Year experience as a Trainer, handling TSR or CSR accounts. • Must be amenable to work onsite both Ortigas and Gilmore site. • Can work in a shifting schedule.
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BPO Training Professional
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Taguig City, Philippines ADDFORCE Human Resources Solutions Full time• Must have at least 1 year of trainer experience handling any account in the BPO industry • Must be proficient in English • Amenable to work on-site in BGC, Taguig on a shifting schedule • Educational background: At least High School (old curriculum) graduate | SHS Graduate | Associate or Vocational Graduate | College Graduate • Competitive salary...
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CSR Bacolod Iloilo Pasig
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