Trainer - BPO - CSR/TSR

4 months ago


Pasig City, Philippines RSD Human Resource Management Consultancy Full time
BASIC QUALIFICATIONS
- BS Degree: With 1 Year experience as a Trainer handling TSR or CSR accounts.
- Must be amenable to work both Ortigas and Gilmore site.

s a CSR/TSR Trainer, you will be responsible for designing, implementing, and delivering training programs for customer service and technical support representatives. Your primary goal will be to ensure that team members are equipped with the knowledge, skills, and behaviors required to provide excellent customer service and technical assistance.

Key Responsibilities:

Design and develop training materials, modules, and resources for customer service and technical support training programs.
Customize training content based on specific job roles, products/services, and customer interaction scenarios.
Conduct training sessions, workshops, and seminars for new hires and existing team members.
Facilitate interactive learning experiences through presentations, role-playing exercises, simulations, and hands-on activities.
Provide coaching and feedback to trainees to enhance their customer service and technical support skills.
Focus on improving communication skills, problem-solving abilities, product knowledge, and adherence to policies and procedures.

  • Pasig, Philippines RSD Human Resource Management Consultancy Full time

    BASIC QUALIFICATIONS - BS Degree: With 1 Year experience as a Trainer handling TSR or CSR accounts. - Must be amenable to work both Ortigas and Gilmore site.s a CSR/TSR Trainer, you will be responsible for designing, implementing, and delivering training programs for customer service and technical support representatives. Your primary goal will be to ensure...


  • Pasig City, Philippines RSD Human Resource Management Consultancy Full time

    BASIC QUALIFICATIONS - BS Degree: With 1 Year experience as a Trainer handling TSR or CSR accounts. - Must be amenable to work both Ortigas and Gilmore site. s a CSR/TSR Trainer, you will be responsible for designing, implementing, and delivering training programs for customer service and technical support representatives. Your primary goal will be to...

  • Trainer

    4 months ago


    Pasig City, Philippines ADDFORCE Human Resource Solutions INC Full time

    • Must have a Bachelor's Degree.• With at least 1 Year experience as a Trainer, handling TSR or CSR accounts.• Must be amenable to work onsite both Ortigas and Gilmore site.• Can work in a shifting schedule.

  • Trainer

    4 months ago


    Pasig, Philippines ADDFORCE Human Resource Solutions INC Full time

    • Must have a Bachelor's Degree. • With at least 1 Year experience as a Trainer, handling TSR or CSR accounts. • Must be amenable to work onsite both Ortigas and Gilmore site. • Can work in a shifting schedule.

  • Trainer

    4 months ago


    Pasig, Philippines ADDFORCE Human Resource Solutions INC Full time

    • Must have a Bachelor's Degree. • With at least 1 Year experience as a Trainer, handling TSR or CSR accounts. • Must be amenable to work onsite both Ortigas and Gilmore site. • Can work in a shifting schedule.


  • Pasig, National Capital Region, Philippines RSD Human Resources Management Consultancy Full time

    BASIC QUALIFICATIONSWe are seeking a highly qualified BPO Trainer to join our team at RSD Human Resources Management Consultancy. To be considered for this role, you must have a Bachelor\u0027s Degree and at least 1 year of experience as a Trainer handling TSR or CSR accounts.KEY RESPONSIBILITIESDevelop and deliver training programs for BPO teamsConduct...

  • Trainer Professional

    4 weeks ago


    Pasig, National Capital Region, Philippines ADDFORCE Human Resource Solutions INC Full time

    Job Requirements:We are seeking a highly skilled Trainer to join our team at ADDFORCE Human Resource Solutions INC. The ideal candidate will have a Bachelor's Degree and at least 1 year of experience as a Trainer, handling TSR or CSR accounts.Key Responsibilities:Provide training and development programs to employees.Develop and implement training materials...


  • Pasig, National Capital Region, Philippines RSD Human Resource Management Consultancy Full time

    Job Title: Trainer - BPO - CSR/TSRAt RSD Human Resource Management Consultancy, we are seeking a highly skilled and experienced Trainer to join our team. As a Trainer, you will play a critical role in designing, implementing, and delivering training programs for our customer service and technical support representatives.Key Responsibilities:Design and...

  • CSR/TSR - Davao

    5 days ago


    Davao City, Philippines Neks Job Philippines Full time

    Apply Now and Get Hired Today! | CSR/TSR-DavaoSP: 25,000Job description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or...

  • BPO Trainer

    2 months ago


    Quezon City, Philippines Callhounds Global Full time

    Location: Eastwood, Quezon CityAre you looking for an opportunity to share your expertise, inspire others, and help develop the next generation talent in the BPO industry? If so, this is the perfect role for you!Job Summary:As a BPO Trainer, you will:1. Facilitate and conduct training sessions, providing expertise in module management.2. Maintain training...

  • BPO Trainer

    2 months ago


    Quezon City, Philippines Callhounds Global Full time

    Location: Eastwood, Quezon City Are you looking for an opportunity to share your expertise, inspire others, and help develop the next generation talent in the BPO industry? If so, this is the perfect role for you! Job Summary: As a BPO Trainer, you will: 1. Facilitate and conduct training sessions, providing expertise in module management. 2. Maintain...

  • BPO Trainer

    2 months ago


    Quezon City, Philippines Callhounds Global Full time

    Location: Eastwood, Quezon City Are you looking for an opportunity to share your expertise, inspire others, and help develop the next generation talent in the BPO industry? If so, this is the perfect role for you! Job Summary: As a BPO Trainer, you will: 1. Facilitate and conduct training sessions, providing expertise in module management. 2. Maintain...

  • Trainer (BPO)

    1 month ago


    Taguig City, Philippines ADDFORCE Human Resources Solutions Full time

    • Must have at least 1 year of trainer experience handling any account in the BPO industry • Must be proficient in English • Amenable to work on-site in BGC, Taguig on a shifting schedule • Educational background: At least High School (old curriculum) graduate | SHS Graduate | Associate or Vocational Graduate | College Graduate • Competitive salary...

  • Trainer (BPO)

    1 month ago


    Taguig City, Philippines ADDFORCE Human Resources Solutions Full time

    • Must have at least 1 year of trainer experience handling any account in the BPO industry • Must be proficient in English • Amenable to work on-site in BGC, Taguig on a shifting schedule • Educational background: At least High School (old curriculum) graduate | SHS Graduate | Associate or Vocational Graduate | College Graduate • Competitive salary...

  • Training Specialist

    1 month ago


    Pasig, National Capital Region, Philippines ADDFORCE Human Resource Solutions INC Full time

    Job RequirementsWe are seeking a highly qualified Trainer to join our team at ADDFORCE Human Resource Solutions INC.Key Responsibilities:Hold a Bachelor's Degree and possess at least 1 year of experience as a Trainer, handling TSR or CSR accounts.Be amenable to working onsite at our Ortigas and Gilmore sites.Be flexible with a shifting schedule.What We...


  • Quezon City, National Capital Region, Philippines Callhounds Global Full time

    **Job Summary:**As a BPO Trainer at Callhounds Global, you will be responsible for facilitating and conducting training sessions, providing expertise in module management. You will maintain training records and offer constructive feedback to trainees. Additionally, you will develop training materials based on data and research to support both training and...


  • Davao City, Philippines TALENT OUTSOUCING CHANNEL SOLUTIONS Full time

    "- 18,000/month salary At least high school graduate. - At least one year of CSR/TSR experience. - Flexible with the work schedule. - Strong communication skills. - Great computer navigation and typing skills. - Can work under pressure.G"


  • Davao City, Philippines TALENT OUTSOUCING CHANNEL SOLUTIONS Full time

    "- 18,000/month salary At least high school graduate. - At least one year of CSR/TSR experience. - Flexible with the work schedule. - Strong communication skills. - Great computer navigation and typing skills. - Can work under pressure.G"


  • Davao City, Philippines TALENT OUTSOUCING CHANNEL SOLUTIONS Full time

    "- 18,000/month salary At least high school graduate. - At least one year of CSR/TSR experience. - Flexible with the work schedule. - Strong communication skills. - Great computer navigation and typing skills. - Can work under pressure.G"


  • Pasig, Philippines Gratitude Philippines Full time

    Iloilo site : Current Hiring:UPS Accounts US Telco CSR/TSR Accounts Qualifications:18 Yo And AboveAt Least K12 GradGood Comms SkillsPasig site : UPS AccountFinTECH AccountContent MOD AccountElectronics AccountUS Telco AccountWhat We Are Looking For:● Possess A Positive Attitude.● Have Very Good Interpersonal Skills (Both Written And Oral)● Take...