Banking.KYC Specialist

Job Description Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end‑to‑end solutions and exceptional service to meet our clients’ needs. For more information about Citco, please visit About The Team & Business Line The Client Lifecycle Management (CLM) team is part of the Citco Group of companies and is responsible for the onboarding and ongoing due diligence of Citco Banking and Fund Administration clients in accordance with anti‑money laundering (AML) and know‑your‑customer (KYC) regulations. The main objective of the CLM team is to protect Citco and the financial industry from money‑laundering and terrorist‑financing activities. Within the CLM team we drive performance through programs, team interventions, coaching and training, continuously assess organisational needs, design in‑house training programs and manage the development and delivery lifecycle through to supporting the transfer of learning and evaluation. Responsibilities The KYC Specialist is in charge of processing customers’ documents at onboarding and maintaining them throughout the customer lifecycle, executing day‑to‑day operations and controls within the given timeframe. Validate, verify, analyse and process KYC documentation. Validate and process tax forms and questionnaires. Maintain electronic client records in line with the KYC documentation and tax forms. Ingest and index documents. Initiate specific workflows within the designated application upon receipt of requests. Perform tasks accurately within the given time frame/deadline. Perform end‑of‑day self‑control on own data input for accuracy and completeness. Professionally respond to email and telephone requests of internal stakeholders. Perform tasks that conform to policies, procedures and guidelines. Report and raise issues to the appropriate line manager in a timely manner. Qualifications Bachelor’s degree in Legal or Business Administration. Understanding of the foundations of KYC, AML/CFT and CDD (preferred). Understanding of fiduciary services, alternative asset servicing and other financial services (preferred). Proficiency in Microsoft Office 2016 or higher, including Outlook, Word and Excel. Strong interpersonal and communication skills in verbal and written English. Excellent problem‑solving and analytical skills to ask the right questions and extract the right information. Strong planning and time‑management skills, enabling multitasking on a daily basis. High level of attention to detail and accuracy. Pro‑active in raising potential improvements on the processes performed. Our Benefits Your well‑being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritising the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection. Location: Makati, National Capital Region, Philippines. #J-18808-Ljbffr