Open to HS Grad
2 weeks ago
Position Overview:
The Shopping Account Representative is responsible for providing exceptional customer service to shoppers, handling inquiries, processing transactions, and resolving issues via phone, email, and chat.
Job Responsibilities:
* Assist customers with product selection, providing detailed information and recommendations based on their needs and preferences.
* Monitor and track orders, providing customers with updates on their order status, including shipping and delivery information.
* Troubleshoot and resolve issues related to orders, billing, product defects, or delivery delays.
* Adhere to all call center protocols, guidelines, and quality standards during customer interactions.
WHAT CAN WE OFFER?
• Competitive Salary: Up to 25k Pay
• Opportunity for rapid career growth for Top Performers
• HMO with 2 free beneficiaries on Day One
• Shift Schedule (Day shift/Mid shift/Night shift)
• Pioneer, Non-voice, and Easy Accounts Available
• Free Coffee and Biscuits in the office
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY
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