Account Manager

22 hours ago


Laguna Philippines Handlink Inc Full time

Overview

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

Responsibilities
  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed
Requirements and skills
  • Bachelor's degree in Business Administration, Marketing, Communication or any business-related course
  • 2-3 years experience in Marketing, Sales and Account Management
  • Knowledge /experience in Digital Marketing is an advantage
  • With excellent collaboration, interpersonal and communication skills
  • With good problem-solving, strategic-thinking and leadership skills
  • Knowledge of IT products and solutions is an advantage
  • Ability to work independently and to work under pressure
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