Call Center Agent

3 weeks ago


Cebu City, Philippines Neksjob Corporation Full time

DUTIES/RESPONSIBILITIESAnswer incoming calls and respond to customer queries and concerns.Provide information about products and services and resolve customer complaints.Maintain customer records and update account information as needed.Escalate customer issues to appropriate teams or supervisors as necessary.Follow communication scripts and guidelines to handle customer interactions professionally.Requirements:At least SHS/HS GraduatesWith customer-facing experience can be BPO or NON BPOCall Center experience is an advantageShifting ScheduleWilling to work - Cebu City


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