CSR ( Earn from 20K to 30K plus Incentives and Paid Training)
5 days ago
Job Title: Customer Service RepresentativeLocation : Philippines Job Overview: The Customer Service Representative will be responsible for providing exceptional service to customers by addressing their inquiries, concerns, and requests. This role involves ensuring customer satisfaction through effective communication, problem-solving, and the delivery of prompt and accurate information.Key Responsibilities:Customer Interaction:Respond to inbound calls, emails, live chats, and social media inquiries.Handle customer complaints, concerns, and feedback in a professional and empathetic manner.Provide clear and accurate information about products, services, policies, and procedures.Issue Resolution:Troubleshoot issues related to products, services, billing, or technical matters.Process returns, exchanges, or refunds when necessary.Escalate complex issues to higher-level support or appropriate departments.Documentation & Record Keeping:Maintain accurate records of customer interactions in the CRM system.Update customer profiles and track customer service issues to ensure timely follow-up.Order Support:Assist with processing orders, tracking shipments, and managing returns or exchanges.Verify and update customer details and order information in the system.Sales and Upselling:Promote additional products, services, or upgrades that may benefit the customer.Cross-sell and upsell products or services when appropriate, maintaining a focus on customer needs.Customer Education:Educate customers about product features, services, and troubleshooting steps.Provide training or tutorials on how to use certain products or services if applicable.Team Collaboration:Collaborate with team members and other departments to resolve customer issues efficiently.Share insights and feedback on customer trends or product issues to improve overall service quality.Maintain Professionalism:Demonstrate excellent communication skills, both verbal and written.Maintain a calm, polite, and professional demeanor at all times, even in challenging situations.Skills & Qualifications:Education: High school diploma or equivalent; college degree preferred but not required.Experience: Prior experience in customer service, retail, or a similar role is preferred.Technical Skills:Familiarity with customer service software, CRM tools, or ticketing systems (e.g., Zendesk, Salesforce).Basic knowledge of Microsoft Office Suite or equivalent.Communication: Strong verbal and written communication skills.Problem-Solving: Ability to handle difficult situations with patience and professionalism.Multitasking: Capable of managing multiple tasks and customer interactions simultaneously.Empathy & Patience: Ability to understand and address customer concerns with empathy.Working Conditions:Full-time, part-time, or flexible hours depending on the company.May require weekend or evening shifts depending on business needs.May involve working remotely or in-office based on the company’s policies.
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Apply now as CSR
6 days ago
Quezon City, Philippines Neksjob Full timeDon’t settle for less! Apply now as CSR - With Experience - Quezon Site - Up to 30k Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...
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Apply now as CSR
6 days ago
Quezon City, Philippines Neksjob Full timeDon’t settle for less! Apply now as CSR - With Experience - Quezon Site - Up to 30k Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...
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Start ASAP
2 months ago
Quezon City, Philippines NeksJob Full timeStart ASAP! - CSR Role - With Experience - Alabang SIte - Earn up to 28k (Updated 11/08/24)Duties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.What are we...
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30k Signing Bonus
6 days ago
Cebu City, IT Park, Philippines Nezda Global Full timeWe are hiring Customer Specialist (CSR) willing to start ASAP Qualifications and Exclusive Perks: Highschool Graduates, SHS Graduates, College, College Undergraduates With or without experience Willing to report onsite in Cebu IT Park 20% Night Shift Differential With Clothing, Laundry, and Rice Allowance Performance Based Incentives HMO since day 1 Life...
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Csr( Earn up to 17K to 23K plus Incentives)
5 days ago
Tagbilaran City, Philippines Lexie Staffing And Business Consulting Full timeLocation : Tagbilaran Bohol Company : IBEX Global Job Overview:We are seeking a detail-oriented and highly motivated Non-Voice Process Associate to join our dynamic team. In this role, you will be responsible for performing various back-office tasks, including handling written communications, data entry, processing requests, and ensuring smooth and efficient...
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30k Signing Bonus
6 days ago
Cebu City, IT Park, Philippines Nezda Global Full timeWe are hiring Customer Specialist (CSR) willing to start ASAP Qualifications and Exclusive Perks: Highschool Graduates, SHS Graduates, College, College Undergraduates With or without experience Willing to report onsite in Cebu IT Park 20% Night Shift Differential With Clothing, Laundry, and Rice Allowance Performance Based Incentives HMO since day 1 Life...
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Earn up to 35k monthly as CSR
4 months ago
Iloilo City, Philippines Neksjob Full timeEarn up to 35k monthly as CSR - With BPO Experience - Iloilo SiteDuties/Responsibilities:Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Salary and Benefits:Salary is up to P35, 000 (Depending on BPO Experience) Bigger Basic Pay+ Skills...
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Earn up to 35k monthly as CSR
4 months ago
iloilo, Philippines Neksjob Full timeEarn up to 35k monthly as CSR - With BPO Experience - Iloilo Site Duties/Responsibilities: Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction. Salary and Benefits: Salary is up to P35, 000 (Depending on BPO Experience) Bigger Basic Pay+...
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Call Center Agents
2 months ago
Quezon City, Philippines Recruitment Full timeFinancial Account - Handling customer inquiries, answering questions, and providing assistance with banking applications, fund transfers, and bank accounts.⊹ ࣪ ˖ Salary: 20K-25k⊹ ࣪ ˖ 30K SIGNING BONUS⊹ ࣪ ˖ SHS/2nd yr College completedAt least 12months BPO Experience.PERFORMANCE BASED INCENTIVESSALES INCENTIVE" (from upselling- not a hardcore...
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Earn up to 35k monthly as CSR
4 months ago
iloilo, Philippines Neksjob Full timeEarn up to 35k monthly as CSR - With BPO Experience - Iloilo Site Duties/Responsibilities: Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction. Salary and Benefits: Salary is up to P35, 000 (Depending on BPO Experience) Bigger Basic Pay+...
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Earn up to 35k for Telco Account
4 months ago
Iloilo City, Philippines Neksjob Full timeEarn up to 35k for Telco Account - CSR - Work on Site - Iloilo SiteDuties/Responsibilities:Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Salary and Benefits:-Salary is up to P35, 000 (Depending on BPO Experience) -Bigger Basic Pay+...
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Earn up to 35k for Telco Account
4 months ago
Iloilo, Philippines Neksjob Full timeEarn up to 35k for Telco Account - CSR - Work on Site - Iloilo Site Duties/Responsibilities: Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction. Salary and Benefits: -Salary is up to P35, 000 (Depending on BPO Experience) -Bigger Basic...
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Apply now as CSR
6 days ago
Quezon City, Philippines Neksjob Full timeDon’t settle for less! Apply now as CSR - With Experience - Quezon Site - Up to 30kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or servicesQualifications:At...
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Earn up to 35k for Telco Account
4 months ago
Iloilo, Philippines Neksjob Full timeEarn up to 35k for Telco Account - CSR - Work on Site - Iloilo Site Duties/Responsibilities: Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction. Salary and Benefits: -Salary is up to P35, 000 (Depending on BPO Experience) -Bigger Basic...
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Looking for CSR
9 months ago
Quezon City, Philippines Neksjob Full timeWHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF THIS JOB:Answering incoming calls from customers Sorting out customers’ inquiries or requests Ensuring that customers’ requests are managed in an appropriate and timely manner Developing, organizing, and maintaining accurate files Delivering a high caliber of service in a friendly, confident, and...
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Local account CSR- Immediate Hiring
6 days ago
Pasig City, Philippines Talent Outsourcing Channel (TORCH) Solutions Full timeCustomer Service / Non-Voice for Local account - Immediate Hiring Handling inbound calls from customers Resolving inquiries and requests from customers Ensuring timely and appropriate handling of customer requests Using client-specific tools and applications for customer management Delivering top-notch service with confidence and knowledge in a friendly...
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CSR (20k)- Pasig
3 months ago
Pasig City, Philippines Neksjob Full timeCSR (20k) - Pasig Your day-to-day in a nutshell:Answering incoming calls from customersResolving customer inquiries/requests Ensuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a friendly, confident and...
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30k Signing Bonus
6 days ago
Cebu City, Philippines Nezda Global Full timeWe are hiring Customer Specialist (CSR) willing to start ASAPQualifications and Exclusive Perks: Highschool Graduates, SHS Graduates, College, College UndergraduatesWith or without experienceWilling to report onsite in Cebu IT Park20% Night Shift Differential With Clothing, Laundry, and Rice AllowancePerformance Based IncentivesHMO since day 1Life...
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Local account CSR- Immediate Hiring
6 days ago
Pasig City, Philippines Talent Outsourcing Channel (TORCH) Solutions Full timeCustomer Service / Non-Voice for Local account - Immediate Hiring Handling inbound calls from customers Resolving inquiries and requests from customers Ensuring timely and appropriate handling of customer requests Using client-specific tools and applications for customer management Delivering top-notch service with confidence and knowledge in a friendly...
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CSR Role
9 months ago
Quezon City, Philippines Neksjob Full timeWHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF THIS JOB: Answering incoming calls from customers Sorting out customers’ inquiries or requests Ensuring that customers’ requests are managed in an appropriate and timely manner Developing, organizing, and maintaining accurate files Delivering a high caliber of service in a friendly, confident, and...
