IT Business Operations and Strategy Manager

Job Summary: Accountable for the delivery of all IT projects across the Group in close collaboration with IT and Delivery ManagersLead the continuous development and articulation of the IT strategy, synthesised in an integrated view including planning elements and investment portfolioResponsible for the establishment, management and continuous improvement of a project methodology incorporating structures, standards, processes, documentation, tools, and reporting, with the goal of delivering every project on time, within budget and within scopeSet project planning standards to determine the resources and schedule required to deliver strategies, and facilitate a process to allocate budget and human resources to the portfolios, including managing dependencies across teamsEnsure successful delivery of IT programmes and projects by providing oversight, review and quality assurance, measured through KPIsEnsure all projects are supportable, have a clear support model structure and appropriately transitioned to the Delivery and Operations teamResponsible for making sure that every project has an approved business case, and a post implementation review is conducted timely to assess value creation of projectsWhere required, directly manage projects as project managerLead organisation to adapt different project management methodologies such as agile, devops, scrum or waterfall as appropriate in project implementationsOverall responsible for IT Budget Planning and management of IT expendituresResponsible for the development and retention of a highly motivated and skilled teamAct as deputy to Chief Information and Technology Officer as and when necessary Job Qualifications: Bachelors Degree in Information Technology or equivalent; with project management certificationMinimum 15 years of IT Management ExperiencePast roles as a CIO, IT Business Partner, Programme Director, Programme ManagerExtensive experience in Project Management, Agile, DEVOPS methodologies preferredExperience in IT Service ManagementAble to work independently and as a self-starterExcellent verbal and written communications skillsFunctional / Technical Competencies Duties and Responsibilities: Manage risks that might impact portfolio deliveryPerform and direct interventions on projects that are not delivering as promised. Implement risk-based approach to prioritise management attention and intervention on high-risk projectsManage project interdependencies and set priorities with IT and Delivery ManagersMaintain strategic partnership with key/major vendorsLine manage the Project Management skill pool. Ensure project managers are planning, executing, and controlling projects appropriately, including compliance with standards and methodologiesLead strategic risk management, competitive intelligence and benchmarking activitiesDevelop and retain a highly motivated and skilled teamWork with IT and Delivery Managers to insure proper resourcing strategy (including 3rd parties) and execution of projectsOversee creation and maintenance of project scope documents to ensure effective planning and define and manage risks, performance, roles, resources, communications, and qualityEnsure accurate latest estimates and contingency that are managed against agreed project budgetsFacilitate regular meetings with project team to have traction of project deliverables; provides monthly status update to Steering Committee/Project SponsorsEnsures adequate and timely Project Close-out report and lessons learntAssist with project slate development including project approach and estimationEstablish and oversee strategy/project change control processesDevelop IT strategy and plans to deliver improved value to businessVendor/Supplier Relationship ManagementStakeholder Management