Cantonese-English CSR

2 weeks ago

Pasig, Philippines RSD Human Resources Management Consultancy Full time

I need applicants that can speak cantonese and english asap start/ job offer.We need 2 applicants will start asap here in manila.Provides quality customer service by applying SCAN Five Service Principles. Educates members, family, providers and caregivers regarding benefits and plan options.Accurately explains benefits and plan options in person, via email or telephonically.Provides follow-up with members by clarifying the customer’s issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required.Consistently meets or exceeds the departmental standards, including, but not limited to: quality, productivity, and adherence to schedule and attendance.Responds appropriately and promptly to member/internal staff/providers by answering telephonic and written inquiries concerning benefits, eligibility, referrals, claims and all other issues following departmental policies and procedures and job aids. Takes ownership of the issue, focusing on providing solutions and options for member, as necessary through resolution of member issue.

  • Cantonese Bilingual CSR

    2 weeks ago

    Pasig, Philippines RSD Human Resource Management Consultancy Full time

    Cantonese Bilingual Customer Service Representatives field questions, concerns, and suggestions from clients, with the overarching aim of retaining their business. Bilingual Customer Service Representatives ought to be proficient in two stipulated languages.

  • Cantonese Speakers

    2 weeks ago

    Pasig, Philippines MP Corp. Full time

    QUALIFICATIONS: - Highschool graduate. - Excellent verbal and written communication skills in English and in Cantonese. - With or without BPO experience.

  • Cantonese Speakers

    1 week ago

    Pasig, Philippines MP Corp. Full time

    QUALIFICATIONS: - Highschool graduate. - Excellent verbal and written communication skills in English and in Cantonese. - With or without BPO experience.

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    2 weeks ago

    Pasig, Philippines Neksjob Corporation Full time

    Greeting customers in a friendly, professional manner using the suggested script. Answering telephone and email inquiries in a timely manner. Deferring queries to your line manager if you are unable to answer them. Furnishing members and health care practitioners with details regarding members' benefits.QualificationsAt least high school graduate (old...

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    Pasig City, Philippines NEKSJOB Full time

    Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. You may be our next Call Center Agent if you: At least high school graduate (old curriculum) or senior high...

  • Hiring as CSR

    2 weeks ago

    Pasig City, Philippines Neksjob Corporation Full time

    Greeting customers in a friendly, professional manner using the suggested script. Answering telephone and email inquiries in a timely manner. Deferring queries to your line manager if you are unable to answer them. Furnishing members and health care practitioners with details regarding members' benefits. Qualifications At least high school graduate (old...

  • Hiring CSR Non Voice Account

    2 weeks ago

    Pasig City, Philippines Neksjob Corporation Full time

    Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. You may be our next Call Center Agent if you: At least high school graduate (old curriculum) or senior high...

  • Hiring as CSR

    2 weeks ago

    Pasig City, Philippines Neksjob Corporation Full time

    Greeting customers in a friendly, professional manner using the suggested script. Answering telephone and email inquiries in a timely manner. Deferring queries to your line manager if you are unable to answer them. Furnishing members and health care practitioners with details regarding members' benefits. Qualifications At least high school graduate (old...