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CSR -(Open for fresh graduate)
6 hours ago
Client Profile:
A leading BPO company with over 20 years of industry experience, providing effective IT solutions and customer-focused services worldwide.
Position: CSR -(Open for fresh graduate)
Industry: BPO Company
Location: Makati City
Salary Range: Php 20,000 – Php 30,000
Work Schedule: Flexible Working Hours
Work Setup: Onsite
Benefits:
Government-mandated benefits
HMO with 2 free dependents
13th Month Pay
Leave Credits
Performance Incentives
Night Shift Meal Allowance
Transportation Reimbursement
Job Requirements:
Bachelor’s degree holder
Open to undergraduates with BPO experience
Experience in customer service or customer support is an advantage
Knowledge of CRM systems is a plus
Willing to work flexible schedules
Job Responsibilities:
Handle customer inquiries and provide accurate, timely support
Actively listen to customers to understand needs and offer appropriate solutions
Collaborate effectively with team members to meet service goals
Ensure compliance with company policies, procedures, and guidelines
Monitor tasks and prepare daily and weekly performance reports
Recruitment Process (Online Interviews Only)
Initial Interview
Final Interview
Job Offer