Store Supervisor- Mall of Asia

3 weeks ago


Pasay, National Capital Region, Philippines Cosmocare International, Inc. Full time
Sales Performance
- Ensure achievements of sales target especially retail sales target.

Operations Process
- Oversee day to day operations of the branch. Ensure store processes/guidelines/forms are consistently implemented

Customer Service
- Ensure all complaints not solved more than 48 hours are resolved.

Store Quality
- Ensure compliance on standard cleanliness and organizations.

Financial Management
-Monitor store budget and expenses to ensure financial targets are achieved. Ensure zero retail and in-shop variance.

People Management
- Monitor staff performance and provide feedback, coaching and disciplinary actions as needed.

Job Qualifications:

* At least completed 2 years in Associate or College Graduate
* With strong communication skills.
* Knowledge in customer service and orientation.
* With strong leadership skills.
* Knowledge in handling people and make a right and fair judgement.

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