Customer Service Representative- Taguig

7 months ago


Taguig, Philippines Gratitude Philippines Full time

Qualifications:Must be willing to work onsiteComputer-literate and has excellent communication skillsCompleted at least 2 years in college / HS Grad with ANY 1 year customer-interfacing work experience / completed a 2-year vocational/certificate course with ANY 1 year customer-interfacing work experiencePreferably with Banking account experienceWilling to work on shifting scheduleJob responsibilitiesProviding outstanding service to our customers. You will provide timely resolutions to their queries and correspond with them through inbound/outbound calls regarding transactions on their accounts. This includes handling issues such as fraud investigation, collections, payments, loans, charges/fees, interest rates, rewards and other related matters.Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment strongly preferred.Salary: Php 22k starting (will also vary depending on candidate’s profile) and can go upto 35k. This is for US financial Banking account. You will have to deal with customers for Loan enquiries, Credit card Collections and other Banking related Issue



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